Holden of­fers fault re­funds

Townsville Bulletin - - NEWS -

HOLDEN has promised the com­pe­ti­tion watch­dog it will re­view and re­fund cus­tomers who were is­sued war­ranties that failed to de­liver the guar­an­tees they are en­ti­tled to.

The Aus­tralia Com­pe­ti­tion and Con­sumer Com­mis­sion in­ves­ti­gated the car man­u­fac­turer af­ter re­ceiv­ing com­plaints.

“Holden ac­knowl­edged that it mis­rep­re­sented to some consumers that it had dis­cre­tion to de­cide whether the owner would be of­fered a re­fund, re­pair or re­place­ment for a car with a man­u­fac­tur­ing fault,” ACCC chair­man Rod Sims said.

The com­pany also ac­cepted that some cus­tomers were told the com­pany would not re­pair the fault be­cause their car had not been ser­viced by a Holden dealer.

PROUD: Hyundai Aus­tralia CEO JW Lee ( cen­tre), with Townsville Hyundai dealer prin­ci­pal Scott McEl­lig­ott and state man­ager Martin Him. Pic­ture: EVAN MOR­GAN

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