ACI HR Solutions launches in AUS
Considering the plethora of travel industry recruitment specialists currently operating in the local market, you would have to think there wasn’t much room for any more. However Andrew Chan, the founder of ACI HR Solutions begs to differ. Sydney born and bred, and having been at Cathay Pacific and Singapore Airlines in Australia in the early stages of his career, Chan has now worked in Asia for some years and established ACI in Asia in 2012, with the long-term aim of bringing the business down under. Sydney will be the fourth office for ACI, joining established operations in Hong Kong, Singapore and Shanghai to give the business a strong presence across AsiaPacific. “Opening a Sydney office, along with aspirations in other markets where I have strong experience, has been the plan since day one,” he told travelbulletin. While Chan will be a regular visitor to Sydney from his bases in Singapore and Hong Kong, the local business is being represented full time by Executive Consultant Kathy Fatseas, who will work from Pitt Street, Sydney as the company’s newest team member. Chan said the Sydney operation “complements our existing network of offices in Asia and offers both clients and candidates in the travel and hospitality sector a true Asia-pacific network that not too many other specialist industry firms – in fact if any in this part of the world – can boast”. Chan said he believes the timing of the Australian launch is perfect for ACI HR, which covers the whole gamut from travel and tourism through to inbound and hospitality sectors. The boom in hotel construction – particularly with Sydney’s Crown project in Barangaroo - is very encouraging, he said, with many jobs likely to be required in the inbound and hospitality sectors. “In the early days we built our business around the integrated resorts in Asia,” Chan told travelbulletin, with ACI helping recruit many of the staff for properties such as The Venetian on Macao’s booming Cotai Strip as well as Singapore’s massively successful Marina Bay Sands. He has seen the prosperity that these tourism meccas have brought to the destinations, and believes the relatively low Australian dollar also augurs well for a strong performance for inbound tourism – meaning prosperity for all. Chan said ACI HR differentiates itself from some of its competitors by specialising in middle to upper management roles, leaving entry-level positions to other recruiters. And Sydney is just another link in the ACI chain, with the company also planning to enter the UK market via an office in London sometime this year.