ACI HR So­lu­tions launches in AUS

Travel Bulletin - - ISSUES & TRENDS -

Con­sid­er­ing the plethora of travel in­dus­try re­cruit­ment spe­cial­ists cur­rently op­er­at­ing in the lo­cal mar­ket, you would have to think there wasn’t much room for any more. How­ever An­drew Chan, the founder of ACI HR So­lu­tions begs to dif­fer. Syd­ney born and bred, and hav­ing been at Cathay Pa­cific and Sin­ga­pore Air­lines in Aus­tralia in the early stages of his ca­reer, Chan has now worked in Asia for some years and es­tab­lished ACI in Asia in 2012, with the long-term aim of bring­ing the busi­ness down un­der. Syd­ney will be the fourth of­fice for ACI, join­ing es­tab­lished op­er­a­tions in Hong Kong, Sin­ga­pore and Shang­hai to give the busi­ness a strong pres­ence across Asi­aPa­cific. “Open­ing a Syd­ney of­fice, along with as­pi­ra­tions in other mar­kets where I have strong ex­pe­ri­ence, has been the plan since day one,” he told trav­elbul­letin. While Chan will be a reg­u­lar vis­i­tor to Syd­ney from his bases in Sin­ga­pore and Hong Kong, the lo­cal busi­ness is be­ing rep­re­sented full time by Ex­ec­u­tive Con­sul­tant Kathy Fat­seas, who will work from Pitt Street, Syd­ney as the com­pany’s new­est team mem­ber. Chan said the Syd­ney op­er­a­tion “com­ple­ments our ex­ist­ing net­work of of­fices in Asia and of­fers both clients and can­di­dates in the travel and hos­pi­tal­ity sec­tor a true Asia-pa­cific net­work that not too many other spe­cial­ist in­dus­try firms – in fact if any in this part of the world – can boast”. Chan said he be­lieves the tim­ing of the Aus­tralian launch is per­fect for ACI HR, which cov­ers the whole gamut from travel and tourism through to in­bound and hos­pi­tal­ity sec­tors. The boom in ho­tel con­struc­tion – par­tic­u­larly with Syd­ney’s Crown pro­ject in Baranga­roo - is very en­cour­ag­ing, he said, with many jobs likely to be re­quired in the in­bound and hos­pi­tal­ity sec­tors. “In the early days we built our busi­ness around the in­te­grated re­sorts in Asia,” Chan told trav­elbul­letin, with ACI help­ing re­cruit many of the staff for prop­er­ties such as The Vene­tian on Ma­cao’s boom­ing Co­tai Strip as well as Sin­ga­pore’s mas­sively suc­cess­ful Ma­rina Bay Sands. He has seen the pros­per­ity that th­ese tourism mec­cas have brought to the des­ti­na­tions, and be­lieves the rel­a­tively low Aus­tralian dol­lar also au­gurs well for a strong per­for­mance for in­bound tourism – mean­ing pros­per­ity for all. Chan said ACI HR dif­fer­en­ti­ates it­self from some of its com­peti­tors by spe­cial­is­ing in middle to up­per man­age­ment roles, leav­ing en­try-level po­si­tions to other re­cruiters. And Syd­ney is just an­other link in the ACI chain, with the com­pany also plan­ning to en­ter the UK mar­ket via an of­fice in Lon­don some­time this year.

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