NDC con­fuses: GBT

Travel Daily - - News -

TRAVEL man­agers have re­ported con­fu­sion and con­cern about New Dis­tri­bu­tion Ca­pa­bil­ity (NDC) in re­search con­ducted by the As­so­ci­a­tion of Cor­po­rate Travel Ex­ec­u­tives and Amer­i­can Ex­press Global Busi­ness Travel.

The study, The Evo­lu­tion of Air Dis­tri­bu­tion, found travel man­agers ex­pect some ben­e­fit from NDC, with 64% say­ing it could im­prove the book­ing ex­pe­ri­ence and 56% be­liev­ing it could help con­tract ne­go­ti­a­tions with air­lines.

How­ever, the ma­jor­ity of travel man­agers fear that frag­men­ta­tion cre­ated by NDC could threaten cost con­trol (89%), pol­icy com­pli­ance (87%) and duty of care (77%).

Read the full study HERE.

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