Car­ing for the per­son first

Tweed Daily News - - NEWS -

At Bupa Pottsville Beach, know­ing each res­i­dent is fun­da­men­tal to our ap­proach to care. Per­son First care is pro­vided to ev­ery­one in our homes, and is es­pe­cially im­por­tant for those liv­ing with de­men­tia.

Our pas­sion­ate team is com­mit­ted to pro­vid­ing highly per­son­alised care and making a pos­i­tive dif­fer­ence to our res­i­dents’ lives ev­ery day. We re­view the care needs of each res­i­dent on a reg­u­lar ba­sis to en­sure the best pos­si­ble ex­pe­ri­ence for ev­ery in­di­vid­ual.

At Bupa Pottsville Beach, we be­lieve that hav­ing the free­dom to live your life, your way, is im­por­tant to all of us. We all have dif­fer­ent needs, dif­fer­ent wants and dif­fer­ent ways of see­ing the world. This is im­por­tant in en­sur­ing that each res­i­dent feels com­fort­able in their new home.

“By tai­lor­ing our care to each res­i­dent’s likes and pref­er­ences, it en­ables us to bet­ter understand each of our res­i­dent’s care and sup­port needs,” says our Gen­eral Man­ager, Jen­nifer Melville.

In­doors, Bupa Pottsville Beach is re­laxed and tran­quil. The liv­ing ar­eas and din­ing rooms are all com­plete with warm dec­o­ra­tions to make you feel right at home. Out­doors, you will find gar­dens to re­lax in or en­joy with fam­ily and friends.

“We want our res­i­dents’ fam­ily mem­bers to feel at home too, we wel­come fam­i­lies and loved ones to visit our home at any time and en­cour­age them to come to our events. It’s so im­por­tant to have the in­put of some­one’s fam­ily when tai­lor­ing our care,” says Jen­nifer Melville.

Bupa is one of Aus­tralia’s lead­ing aged care providers car­ing for over 6,700 res­i­dents in over 70 homes around Aus­tralia.

To find out more about Bupa Pottsville Beach, call us on 02 6676 0122 or visit

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