TIME­LINE

Virgin Australia Voyeur - - LESSONS EARNT -

1965

Born in Syd­ney, Aus­tralia.

1981

En­rols at Syd­ney Univer­sity to study agri­cul­tural eco­nomics. 1983 Joins the New South Wales po­lice force. 1987 Com­pletes bach­e­lor’s de­gree.

1992

Fin­ishes a Mas­ter of So­ci­ol­ogy de­gree.

1999 Com­mences PhD.

2005

Joins ACA Re­search as owner and founds Fifth Quad­rant, a cus­tomer ex­pe­ri­ence man­age­ment con­sul­tancy.

2007 Com­pletes a PhD in Or­gan­i­sa­tional Be­hav­iour. 2013

Re­ceives NSW Busi­ness of the Year in Tel­stra Busi­ness Awards for Fifth Quad­rant.

2014

In March, launches Flamingo AI in Syd­ney.

2015

Launches The Ven­tura, a cowork­ing space for women lead­ers, and opens up a Flamingo of­fice in New York. Wins a NSW Pearcey En­tre­pre­neur award. 2016

In No­vem­ber, lists Flamingo AI on the Aus­tralian Stock Ex­change.

2017

Flamingo AI raises $18 mil­lion. Wal­lace wins the Ad­vance Aus­tralia’s Tech­nol­ogy and In­no­va­tion Award.

2018

Se­cures part­ner­ship with NYC-based EXL Ser­vices.

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