Dis­rup­tion could be good for older work­ers

Wangaratta Chronicle - North East Regional Extra - - Northeast Jobs -

There is no ‘business as usual’ as far as dig­i­tal dis­rup­tion is con­cerned, but one unique way or­gan­i­sa­tions can pre­pare for such un­cer­tainty is to em­ploy more older work­ers.

Ac­cord­ing to re­cruit­ing ex­perts Hays, while younger dig­i­tal na­tives are of­ten thought of as an or­gan­i­sa­tion’s best re­sponse to the rapid pace of change, a work­force with older ex­pe­ri­enced em­ploy­ees is of­ten more pre­pared to face change.

“When peo­ple talk of the skills an or­gan­i­sa­tion needs in re­sponse to dig­i­tal dis­rup­tion there’s usu­ally an as­sump­tion that it’s younger dig­i­tal na­tives who are best suited to em­brace tech­no­log­i­cal change and adapt to new business mod­els,” says Nick Deli­gian­nis, man­ag­ing direc­tor of Hays in Australia & New Zealand.

“Yes dig­i­tal na­tives can grasp and make sense of the changes around them, but older pro­fes­sion­als have the ex­pe­ri­ence that al­lows de­ci­sions to be made and then de­liver on agreed out­comes.

“When an or­gan­i­sa­tion cre­ates a di­verse work­force – of younger dig­i­tal na­tives as well as ex­pe­ri­enced pro­fes­sion­als in their 40s, 50s and 60s from var­i­ous in­dus­tries – they have a team that will bring knowl­edge from var­i­ous back­grounds to the chal­lenges faced.

“Older pro­fes­sion­als can also up­skill to be­come dig­i­tally savvy and ca­pa­ble of re­spond­ing to, or cre­at­ing, dis­rup­tion,” he said.

For many or­gan­i­sa­tions, the chal­lenge is how to re­act to dis­rup­tion and main­tain com­pet­i­tive­ness.

Apart from age di­ver­sity, to re­spond to dig­i­tal dis­rup­tion Hays says or­gan­i­sa­tions also need staff who can:

• In­no­vate

• Em­brace ag­ile work­ing meth­ods

• Look for new op­por­tu­ni­ties

• Adapt to chang­ing cir­cum­stances

• Keep up with cus­tomer needs

• De­velop an­a­lyt­i­cal and prob­lem-solv­ing skills

• Take cal­cu­late risks

• Trans­late data into us­able and valu­able in­sights

They also need to be able to do all this while de­liv­er­ing the agreed out­comes.

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