ST John’s chairman Bishop John Parkes says the deaths of 10 residents at the Williams Road facility were “a tragedy for us, for the state of Victoria, and for the nation”. He says issues identified in the audit are being addressed.
ST JOHN’S Village chairman Bishop John Parkes said the deaths of 10 residents at the Williams Road facility were “a tragedy for us, for the state of Victoria, and for the nation”.
He said the facility was responding quickly to the result of the audit carried out by the Aged Care Quality Agency.
“We are now on the front foot, we are going forward full speed ahead, we’re attempting to provide extra staff, re-rostering, engaging a nurse practitioner, reviewing our systems,” Bishop Parkes said.
The village has also reported its former acting care services manager, who was in charge of the facility during the outbreak and resigned at the conclusion of the review, to the Australian Health Practitioner Regulation Authority.
“We will co-operate with any investigation,” Bishop Parkes said.
Bishop Parkes said care services staff had worked hard under difficult circumstances during the flu outbreak.
“Fifty-three St John’s staff and 79 residents contracted flu, putting an enormous strain on our resources,” he said.
“I want to pay tribute to the way that the staff rose to the challenge of continuing to provide the best possible care
We are doing everything we can do to ensure that our core mission, that is the care of our residents, continues to be front and centre.
- Bishop John Parkes
to residents under such trying circumstances.
“Our priority going forward is the welfare and care of our residents and their partners, carers, families and staff.”
While St John’s remains an accredited facility under national accreditation standards, which enable Federal Government subsidies, it is required to undergo a re-accreditation audit, scheduled for mid-December.
The facility is on a timetable for improvement, with the quality agency to continue to monitor the performance of the home through processes including unannounced visits.
“We are doing everything we can do to ensure that our core mission, that is the care of our residents, continues to be front and centre,” Bishop Parkes said.
“The fact is that the agency report disclosed serious failing, and we have done what we needed to do, which was to bring that to the attention of the regulatory authority.”