ST John’s chair­man Bishop John Parkes says the deaths of 10 res­i­dents at the Wil­liams Road fa­cil­ity were “a tragedy for us, for the state of Vic­to­ria, and for the na­tion”. He says is­sues iden­ti­fied in the au­dit are be­ing ad­dressed.

Wangaratta Chronicle - - Front Page -

ST JOHN’S Vil­lage chair­man Bishop John Parkes said the deaths of 10 res­i­dents at the Wil­liams Road fa­cil­ity were “a tragedy for us, for the state of Vic­to­ria, and for the na­tion”.

He said the fa­cil­ity was re­spond­ing quickly to the re­sult of the au­dit car­ried out by the Aged Care Qual­ity Agency.

“We are now on the front foot, we are go­ing for­ward full speed ahead, we’re at­tempt­ing to pro­vide ex­tra staff, re-ros­ter­ing, en­gag­ing a nurse prac­ti­tioner, re­view­ing our sys­tems,” Bishop Parkes said.

The vil­lage has also re­ported its for­mer act­ing care ser­vices man­ager, who was in charge of the fa­cil­ity dur­ing the out­break and re­signed at the con­clu­sion of the re­view, to the Aus­tralian Health Prac­ti­tioner Reg­u­la­tion Au­thor­ity.

“We will co-op­er­ate with any in­ves­ti­ga­tion,” Bishop Parkes said.

Bishop Parkes said care ser­vices staff had worked hard un­der dif­fi­cult cir­cum­stances dur­ing the flu out­break.

“Fifty-three St John’s staff and 79 res­i­dents con­tracted flu, putting an enor­mous strain on our re­sources,” he said.

“I want to pay trib­ute to the way that the staff rose to the chal­lenge of con­tin­u­ing to pro­vide the best pos­si­ble care

We are do­ing ev­ery­thing we can do to en­sure that our core mis­sion, that is the care of our res­i­dents, con­tin­ues to be front and cen­tre.

- Bishop John Parkes

to res­i­dents un­der such try­ing cir­cum­stances.

“Our pri­or­ity go­ing for­ward is the wel­fare and care of our res­i­dents and their part­ners, car­ers, fam­i­lies and staff.”

While St John’s re­mains an ac­cred­ited fa­cil­ity un­der na­tional ac­cred­i­ta­tion stan­dards, which en­able Fed­eral Gov­ern­ment sub­si­dies, it is re­quired to un­dergo a re-ac­cred­i­ta­tion au­dit, sched­uled for mid-De­cem­ber.

The fa­cil­ity is on a timetable for im­prove­ment, with the qual­ity agency to con­tinue to mon­i­tor the per­for­mance of the home through pro­cesses in­clud­ing unan­nounced vis­its.

“We are do­ing ev­ery­thing we can do to en­sure that our core mis­sion, that is the care of our res­i­dents, con­tin­ues to be front and cen­tre,” Bishop Parkes said.

“The fact is that the agency re­port dis­closed se­ri­ous fail­ing, and we have done what we needed to do, which was to bring that to the at­ten­tion of the reg­u­la­tory au­thor­ity.”

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