Com­plaints-han­dling process agreed

Wanneroo Times - - Street Watch -

THE City of Wan­neroo has adopted a process to han­dle com­plaints against elected mem­bers in re­la­tion to its code of con­duct.

The process re­quires peo­ple who be­lieve an elected mem­ber has con­tra­vened the code to send a writ­ten com­plaint to the chief ex­ec­u­tive.

The chief ex­ec­u­tive has to in­form the mayor as soon as a com­plaint is re­ceived, or re­port to the coun­cil if the com­plaint is about the mayor.

The City will send ac­knowl­edge­ment of the com­plaint to the com­plainant and ad­vise the elected mem­ber who the com­plaint re­lates to.

The chief ex­ec­u­tive will then de­ter­mine whether to ask both par­ties to par­tic­i­pate in in­for­mal dis­pute res­o­lu­tion with a me­di­a­tion ser­vice and ad­vise all par­ties if rec­on­cil­i­a­tion is reached.

If not, the mat­ter will be in­ves­ti­gated by an ex­ter­nal agency to de­ter­mine whether a breach has oc­curred and the chief ex­ec­u­tive will pro­vide a re­port to the coun­cil.

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