SERVICE MAKES MARK
PERTH’S challenging property market conditions have resulted in calls to the REIWA Information Service increasing significantly over the past few years, up about 9 per cent since 2014-15.
In the year to September, it received 250 more calls than the same period last year.
About 70 per cent were from landlords and tenants, with the remainder relating to residential sales.
“It’s been an interesting couple of years in the WA property market, with both the sales and rental markets facing challenges simultaneously,” REIWA chief executive Neville Pozzi said. “This has naturally led to an increase in the volume of calls the REIWA Information Service has received as sellers, buyers, tenants and landlords navigate this unique marketplace.”
The service provides West Australians with direct access to local industry experts who can help answer questions and resolve issues.
The most common questions in 2017 from tenants related to early termination of their lease, what rights landlords have to enter their property while, and what rights they have with regards to repairs and maintenance.
Landlords generally sought information on the tenant’s obligation to pay rent, find out how the court system works to claim damages from a tenant, and to clarify their rights around abandoned goods.
Homebuyers wanted details about their obligations to obtain finance approval within a period of time or to clarify their rights for the pre-settlement inspection.
Sellers most frequently called to find out about the settlement process, satisfying contractual conditions and buyer requests that were not addressed in the contract.
Members of the WA public who are dealing with a REIWA agent can direct real estate queries and concerns to the REIWA Information Service on 9380 8200 from Monday to Friday, from 9am to 5pm.