WHAT DO YOU DO?

Weekend Gold Coast Bulletin - - CLASSIFIEDS -

TIF­FANY Hal­coop (pic­tured), ser­vice man­ager, Gold Coast Chrysler Jeep Dodge

My role in the ser­vice de­part­ment is over­all ac­count­abil­ity for ve­hi­cle ser­vices and re­pairs com­ple­tion in ac­cor­dance with man­u­fac­turer re­quire­ments. Fix it right first time, every time. It’s my job to en­sure cus­tomers’ needs are met or ex­ceeded dur­ing every visit to the ser­vice de­part­ment. We are al­ways look­ing for “the pickle” for our cus­tomers, to earn 10/10 feed­back. I look af­ter the ser­vice front­line per­son­nel, tech­ni­cians and ap­pren­tices in my team at Gold Coast Chrysler, Jeep, Dodge and Gold Coast Fiat/Alfa Romeo.

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