Ex­pe­ri­ence key to spa suc­cess

Western Suburbs Weekly - - Business - By DENISE S. CAHILL

KIM and Jemma Stergiou used pos­i­tive lessons they learned from three Ke­tu­rah Day Spas when they launched the fourth in Ned­lands last Oc­to­ber, just two months out from the fran­chise’s 20th an­niver­sary.

“Ned­lands is a com­bi­na­tion of the other three,” Mr Stergiou said. “We knew what worked.” The cou­ple, who have been mar­ried for 18 years, got into the in­dus­try by de­fault after buy­ing com­mer­cial land that in­cluded a day spa. Mr Stergiou worked in beer and wine sales be­fore join­ing the business with his wife, who has a back­ground in cor­po­rate ad­min­is­tra­tion, seven years ago.

High­gate was their first ven­ture, fol­lowed by Carine, Fre­man­tle and Ned­lands but there could be a fifth in the pipe­line.

Ke­tu­rah has also ex­panded to in­clude The Fixx Espresso Bar at the Fre­man­tle out- let that will also be added to High­gate in April. Last year the group se­cured the Aus­tralian Beauty In­dus­try Awards (ABIA) Best Day Spa in Aus­tralia trophy for the sec­ond year that led to an in­clu­sion on the ABIA Hon­our Roll.

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