Dream employee notches up 40 years
HILTON hotels have been a big part of Malcolm Galway’s life.
The 65-year-old room service attendant recently notched up 40 years with the company, which is where he met his wife and where his daughter recently got married.
Mr Galway’s Hilton journey started in Sydney.
“I migrated from Malaysia and my first stop was Sydney and my first job was at Sydney Hilton in 1975,” he said.
“I was a waiter there and in between did housekeeping and after that I went to Melbourne Hilton, where I worked in the stores.
“I went back to Sydney and that’s where I met my wife, so Hilton is really in my life.”
The couple moved to Perth in 1987 and have a 27-year-old daughter who recently got married at Parmelia Hilton Perth.
The humble employee, who arrives at work at 4am – an hour before his shift officially starts – says “pleasing people” is his calling.
“I’m really happy that I can be part of the Conrad Hilton team,” Mr Galway said.
He is among 40 per cent of Parmelia Hilton employees who have worked at the hotel for more than five years, with more than 1000 years of experience between them.
Malcolm Galway is all about service.