Life­line needs vol­un­teers

Western Suburbs Weekly - - Health -

LIFE­LINE WA has trained just 50 tele­phone cri­sis sup­port vol­un­teers in the past year and is seek­ing State Gov­ern­ment sup­port to fund more vol­un­teer train­ing to meet de­mand.

Vol­un­teer­ing at Life­line has given Mos­man Park mother and daugh­ter Ge­orgie Kelly and Rachael Lee, who started vol­un­teer­ing in May 2016, a new per­spec­tive.

Ge­orgie said she felt an enor­mous sense of grat­i­tude after each shift.

“It’s re­ally re­ward­ing when you can hear that a caller has moved their po­si­tion from one of im­me­di­ate hope­less­ness to one of more calm, to pos­si­bly ac­cept­ing other op­tions, right along to those who ac­tu­ally say how much we’ve helped them,” she said.

Rachael said she con­sid­ered vol­un­teer­ing when she de­cided to have a ca­reer change and quickly got her mum on board.

“After work­ing as an en­gi­neer for a cou­ple of years, I de­cided I wanted a change and do some­thing that was mean­ing­ful to me. That’s when I de­cided to go back to uni and study psy­chol­ogy at the same time as I ap­plied to vol­un­teer at Life­line WA,’ she said.

“I thought this would be a great way to start help­ing and also to get ex­pe­ri­ence in the field, as I knew I had a lot to learn.”

The pair are among 140 tele­phone cri­sis sup­port­ers at Life­line.

Vol­un­teers re­ceive 170 hours of train­ing. Reg­is­ter to vol­un­teer by email­ing hr@life­

Ge­orgie Kelly and Rachael Lee say vol­un­teer­ing at Life­line has given them a new per­spec­tive.

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