Les Clefs d’or

Where Sydney - - Contents - BY MARK AN­DER­SON, STATE DI­REC­TOR FOR NSW

IT MIGHT BE COLD and win­ter in Syd­ney, but there are still many dif­fer­ent ex­pe­ri­ences to en­joy our beau­ti­ful city. From small cafés and bou­tique cof­fee to hid­den bars for that spe­cial warm­ing cock­tail, there are some truly unique ex­pe­ri­ences that can be hard to find with­out the help of a lo­cal. For your own ex­pe­ri­ences, make sure that you reach out to your ho­tel concierge for their own in­sider tips and in­for­ma­tion—you can tell that they’re a mem­ber of Les Clefs d’or by the golden keys on their lapels.

Some­times for our mem­bers how­ever, it’s not al­ways about just rec­om­mend­ing restau­rants and at­trac­tions. A per­fect ex­am­ple of the amaz­ing reach of Les Clefs d’or was high­lighted re­cently by one of our mem­bers, who was con­tacted by a friend who had found a wal­let clearly be­long­ing to a tourist vis­it­ing our beau­ti­ful city. Fol­low­ing a sim­ple email sent to all our mem­bers and fel­low concierge the finder was able to lo­cate the guest and have the wal­let on the way to their ho­tel within a mat­ter of min­utes. This sim­ple con­tact al­lowed the trav­eller to con­tinue their hol­i­day with­out hav­ing the stress of hav­ing lost credit cards and iden­ti­fi­ca­tion.

Les Clefs d’or Aus­tralia is a friendly so­ci­ety of ho­tel concierge, and is a chap­ter of the in­ter­na­tional Union In­ter­na­tionale des Concierges d’ho­tels. Each and ev­ery mem­ber of Les Clefs d’or strives to pro­vide the ut­most in car­ing, at­ten­tive ser­vice to their ho­tel guests, and our so­ci­ety motto, ‘In Ser­vice through Friend­ship’, re­flects the man­ner in which this is achieved.

Les Clefs d’or and fel­low concierge en­joy a dessert de­gus­ta­tion at 12-Mi­cron in Baranga­roo.

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