Licensee Mike Muller celebrates milestone
HYDEAWAY Bay resident Michael Muller is celebrating his 15th anniversary as a McDonald’s licensee this week and says he has loved watching his restaurants grow along with the community.
Mr Muller became a McDonald’s licensee in 1998 when he opened his first restaurant in Airlie Beach and the opening of McDonald’s Bowen followed in 2009 and Cannonvale in 2010.
Reflecting on the last 15 years, he said it had been a privilege to contribute to and be part of the local community he grew up in.
“I started my career working in my family’s farming and grazing business before leaving at the age of 31 to pursue business opportunities in Bowen and Proserpine,” he said.
He always wanted to be a business owner but it wasn’t until a family holiday in 1993 that McDonald’s was put on his radar.
“We went on a family holiday to the snow with three families including 11 children. Every time we asked the children where they wanted to eat, they said, McDonald’s,” he said.
“I remember mentioning to my wife Jane that the restaurants were always busy and with such a great brand, it could be a good business opportunity.”
Three years later in 1996, an advertisement calling for licensee applications for McDonald’s ran in the local paper.
“We participated in 11 interviews and it took five months before I was granted the opportunity to become a registered applicant in the McDonald’s system,” he said.
“I’m so fortunate to be part of the McDonald’s family, I’m in the people business and I love it. I’ve worked with our Coke rep and electrician since McDonald’s Airlie opened in ‘98, and we’ve have had managers that have been with us for seven to ten years. We just love what we do.” Mr Muller said the responsibility of overseeing 250 staff and serving more than 1.2 million customers every year was challenging but very rewarding.
“I have no plans of slowing down just yet. I’m always looking for the next McDonald’s opportunity,’ he said.
“Buying and opening restaurants enables my team to grow. I’ve had so many people show their loyalty to me and now I’m making decisions based on how I can help them enter the business.”
PROUD HISTORY: Whitsundays McDonald's franchisees Mike and Jane Muller accepting the most improved store award in 2000 from senior McDonald's representatives.
MANAGERS: McDonald’s franchisee Michael Muller with managers at the Cannonvale store Jayde Turner, Jordan Henry, Ryan Cheetham and operations manager Russ Smith. Mr Cheetham recently returned to work for the company. He was one of the original store managers at Mr Muller's first Airlie Beach McDonalds in 1998.
THE OPENING: McDonalds franchisee Mike Muller stands in front of his first ever McDonald’s store, which opened in Airlie Beach in 1998.