Li­censee Mike Muller cel­e­brates mile­stone

Whitsunday Times - - MCDONALDS 15 YEARS IN THE WHITSUNDAYS -

HY­DE­AWAY Bay res­i­dent Michael Muller is cel­e­brat­ing his 15th an­niver­sary as a McDon­ald’s li­censee this week and says he has loved watch­ing his restau­rants grow along with the com­mu­nity.

Mr Muller be­came a McDon­ald’s li­censee in 1998 when he opened his first restau­rant in Air­lie Beach and the open­ing of McDon­ald’s Bowen fol­lowed in 2009 and Cannonvale in 2010.

Re­flect­ing on the last 15 years, he said it had been a priv­i­lege to con­trib­ute to and be part of the lo­cal com­mu­nity he grew up in.

“I started my ca­reer work­ing in my fam­ily’s farm­ing and graz­ing busi­ness be­fore leav­ing at the age of 31 to pur­sue busi­ness op­por­tu­ni­ties in Bowen and Proser­pine,” he said.

He al­ways wanted to be a busi­ness owner but it wasn’t un­til a fam­ily hol­i­day in 1993 that McDon­ald’s was put on his radar.

“We went on a fam­ily hol­i­day to the snow with three fam­i­lies in­clud­ing 11 chil­dren. Ev­ery time we asked the chil­dren where they wanted to eat, they said, McDon­ald’s,” he said.

“I re­mem­ber men­tion­ing to my wife Jane that the restau­rants were al­ways busy and with such a great brand, it could be a good busi­ness op­por­tu­nity.”

Three years later in 1996, an ad­ver­tise­ment call­ing for li­censee ap­pli­ca­tions for McDon­ald’s ran in the lo­cal pa­per.

“We par­tic­i­pated in 11 in­ter­views and it took five months be­fore I was granted the op­por­tu­nity to be­come a reg­is­tered ap­pli­cant in the McDon­ald’s sys­tem,” he said.

“I’m so for­tu­nate to be part of the McDon­ald’s fam­ily, I’m in the peo­ple busi­ness and I love it. I’ve worked with our Coke rep and elec­tri­cian since McDon­ald’s Air­lie opened in ‘98, and we’ve have had man­agers that have been with us for seven to ten years. We just love what we do.” Mr Muller said the re­spon­si­bil­ity of over­see­ing 250 staff and serv­ing more than 1.2 mil­lion cus­tomers ev­ery year was chal­leng­ing but very re­ward­ing.

“I have no plans of slow­ing down just yet. I’m al­ways look­ing for the next McDon­ald’s op­por­tu­nity,’ he said.

“Buy­ing and open­ing restau­rants en­ables my team to grow. I’ve had so many peo­ple show their loy­alty to me and now I’m mak­ing de­ci­sions based on how I can help them en­ter the busi­ness.”

PROUD HIS­TORY: Whit­sun­days McDon­ald's fran­chisees Mike and Jane Muller ac­cept­ing the most im­proved store award in 2000 from se­nior McDon­ald's rep­re­sen­ta­tives.

MAN­AGERS: McDon­ald’s fran­chisee Michael Muller with man­agers at the Cannonvale store Jayde Turner, Jor­dan Henry, Ryan Cheetham and op­er­a­tions man­ager Russ Smith. Mr Cheetham re­cently re­turned to work for the com­pany. He was one of the orig­i­nal store man­agers at Mr Muller's first Air­lie Beach McDon­alds in 1998.

THE OPEN­ING: McDon­alds fran­chisee Mike Muller stands in front of his first ever McDon­ald’s store, which opened in Air­lie Beach in 1998.

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