Op­tus cus­tomers lose 3G in Whit­sun­days

Whitsunday Times - - LOCAL NEWS -

WHIT­SUN­DAY cus­tomers on the Op­tus net­work have suf­fered dis­rup­tions to 3G ser­vices over the past week.

Air­lie Beach res­i­dent Yvonne Chaloner said she was just one of the cus­tomers who were af­fected.

“I find it’s not per­fect any­way but it’s been ter­ri­ble this week,” she said. “It’s just so frus­trat­ing and it wastes hours and hours.”

An Op­tus spokesper­son con­firmed that due to a hard­ware fault at an Op­tus mo­bile site in Air­lie Beach, 3G cov­er­age in the area was af­fected, with the prob­lem fi­nally fixed on Wed­nes­day. “Op­tus engi­neers have been on site to con­duct ma­jor re­pairs to restore ser­vices to this site. This has now been com­pleted,” the spokesper­son said. “We would like to apol­o­gise to our cus­tomers for any in­con­ve­nience caused.”

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