In­ter­net speed

Whitsunday Times - - WHITSUNDAY VIEWS -

OVER the past sev­eral months I have no­ticed that the in­ter­net speeds at both my of­fice and home have been get­ting slower and slower. This is­sue has been re­ported to my ser­vice provider, and I have spo­ken to other pri­vate and busi­ness sub­scribers who are suf­fer­ing the same is­sues: slow in­ter­net and fre­quent out­ages.

In this in­ter­net age, a re­li­able and fast ser­vice is crit­i­cal to my busi­ness, and with all of the base in­fra­struc­ture owned by the monopoly known as Tel­stra, we are at their mercy.

This week af­ter hav­ing my con­nec­tiv­ity is­sues es­ca­lated to “level two” (DEFCON Beige?) by Tel­stra, the rea­son for the is­sue was “con­ges­tion at the ex­change”. Res­o­lu­tion was (para­phase) - it is what you get.

If we all sit back and don’t reg­is­ter our dis­sat­is­fac­tion, the de­liv­ery of the NBN (now to be re­viewed by the new govern­ment) will be fur­ther de­layed and we will have to put up with sub­stan­dard in­ter­net ac­cess for the fore­see­able fu­ture. I im­plore you to go to www.speedtest.net and click the “be­gin test” but­ton. When the re­sults show far less than the ser­vice you subscribe to, lodge a fault with you ISP.

Bring­ing this to the at­ten­tion of our Mem­ber for Daw­son, Ge­orge Chris­tensen, to sug­gest that the al­legedly over bud­get La­bor ini­ti­ated NBN with “fi­bre to the door” is a bet­ter op­tion than the par­tial so­lu­tion as pro­posed by the new govern­ment of “fi­bre to the node” and that this im­por­tant piece of national in­fra­struc­ture should not have cor­ners cut.

Be the squeaky wheel, and hope­fully we get the grease Terry Archer CANNONVALE

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