OVER the past several months I have noticed that the internet speeds at both my office and home have been getting slower and slower. This issue has been reported to my service provider, and I have spoken to other private and business subscribers who are suffering the same issues: slow internet and frequent outages.
In this internet age, a reliable and fast service is critical to my business, and with all of the base infrastructure owned by the monopoly known as Telstra, we are at their mercy.
This week after having my connectivity issues escalated to “level two” (DEFCON Beige?) by Telstra, the reason for the issue was “congestion at the exchange”. Resolution was (paraphase) - it is what you get.
If we all sit back and don’t register our dissatisfaction, the delivery of the NBN (now to be reviewed by the new government) will be further delayed and we will have to put up with substandard internet access for the foreseeable future. I implore you to go to www.speedtest.net and click the “begin test” button. When the results show far less than the service you subscribe to, lodge a fault with you ISP.
Bringing this to the attention of our Member for Dawson, George Christensen, to suggest that the allegedly over budget Labor initiated NBN with “fibre to the door” is a better option than the partial solution as proposed by the new government of “fibre to the node” and that this important piece of national infrastructure should not have corners cut.
Be the squeaky wheel, and hopefully we get the grease Terry Archer CANNONVALE