Power re­stored

Whitsunday Times - - CYCLONE DYLAN - THE AFTERMATH -

ER­GON crews were out in force af­ter Trop­i­cal Cy­clone Dy­lan crossed the Whit­sun­day coast last week.

Gen­eral man­ager ser­vice de­liv­ery cen­tral Steve Leighton said the ma­jor­ity of cus­tomers af­fected by the cy­clone on Thurs­day night and Fri­day were back on line by Fri­day evening, with Er­gon crews pulling out all the stops to help the few re­main­ing cus­tomers af­fected by this event.

Mr Leighton said Er­gon started with around 5,500 cus­tomers off line across the Whit­sun­days, Mackay and Cen­tral Queens­land.

“From Er­gon’s per­spec­tive the im­pact of the cy­clone on our net­work was far greater on Thurs­day night prior to the main event when the cy­clone crossed the coast in the early hours of Fri­day morn­ing,” he said.

“We had up­wards of 12,000 cus­tomers off line in Mackay and the Whit­sun­day’s at one stage on Thurs­day night, the ma­jor­ity of which were re­stored that night us­ing crews on a ro­ta­tional ba­sis to en­able a full re­sponse the next day.”

Mr Leighton said to move from this po­si­tion and get af­fected cus­tomers back on sup­ply so quickly was a re­flec­tion of the tre­men­dous ef­fort put in by all the Er­gon staff and con­trac­tors who were part of the re­sponse.

“In to­tal we had 311 field staff com­mit­ted to this restora­tion ef­fort and put sim­ply they did a great job in what could only be de­scribed as some­times chal­leng­ing and un­pleas­ant con­di­tions. I thank them for their com­mit­ment in get­ting sup­ply back on so quickly in what was in re­al­ity a pretty ma­jor event” he said.

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