In­sur­ance meet­ing a chance to ‘sort out woes’

Whitsunday Times - - NEWS - Peter Car­ruthers Peter.Car­ruthers@ news­re­gional­me­dia.com.au

THERE was a solid turnout at a pub­lic meet­ing hosted by the In­sur­ance Coun­cil of Aus­tralia in Proser­pine on Tues­day night.

In the wake of Trop­i­cal Cy­clone Deb­bie, many houses and busi­nesses through­out the Whit­sun­days have sus­tained sig­nif­i­cant dam­age.

Be­tween 80 and 90 pol­i­cy­hold­ers at­tended to hear from rep­re­sen­ta­tives of up to nine in­sur­ance com­pa­nies, Le­gal Aid per­son­nel and the Fi­nan­cial Om­buds­man Ser­vice.

Proser­pine En­ter­tain­ment Cen­tre man­ager Chris Pa­trick or­gan­ised a change of venue to the Chap­man Street RSL as the en­ter­tain­ment cen­tre is closed due to wa­ter dam­age.

He de­scribed the meet­ing as a “net­work­ing ses­sion” in which pol­i­cy­hold­ers could “sort out their woes”.

“Ev­ery­one has suf­fered,” Mr Pa­trick said.

Mr Pa­trick made note of the fact the meet­ing was closed to the media but said it “wasn’t held in strict con­fi­dence”.

“It was a fo­rum for gen­eral ques­tions, you could air any is­sues (re­lat­ing to claims).”

There was also the op­por­tu­nity to have a one-on-one ses­sion with in­sur­ers.

ICA chief ex­ec­u­tive of­fi­cer Rob Whe­lan said the fo­rums would cover key as­pects of the re­cov­ery process.

“Pol­i­cy­hold­ers sat down with a rep­re­sen­ta­tive from their in­surer to dis­cuss any con­cerns or is­sues they may have about their claim,” he said.

The day Cy­clone Deb­bie hit, the In­sur­ance Coun­cil of Aus­tralia de­clared the ef­fects of the trop­i­cal storm as a catas­tro­phe in the Whit­sun­days.

PHOTO: PETER CAR­RUTHERS

IN­SUR­ANCE FO­RUM: Proser­pine pol­i­cy­hold­ers at­tend an In­sur­ance Coun­cil Of Aus­tralia in­for­ma­tion ses­sion on Tues­day evening.

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