Ma­rina recog­nised as best of the best

Whitsunday Times - - NEWS - Louise Shan­non

YOU know you’ve ar­rived at the best ma­rina in Aus­tralia when you are given the “blue-car­pet treat­ment”, and now it’s of­fi­cial: Abell Point Ma­rina has been awarded Ma­rina of the Year at a cer­e­mony in Syd­ney this week.

Gen­eral Man­ager Luke McCaul said the bi-an­nual award was pre­sented at the Marine 17 con­fer­ence, and be­longed to the hard work of the “ded­i­cated ma­rina team”.

Mr McCaul said the ethos of Abell Point Ma­rina was about pro­vid­ing per­son­alised ser­vice.

“It’s about do­ing what it takes to make sure that the cus­tomer leaves happy,” he said.

The ma­rina also won the Best In­no­va­tion award for its Blue Car­pet Treat­ment ini­tia­tive, which means ev­ery vis­i­tor is re­spected and treated like a distin­guished guest.

Mr McCaul said “rolling out the blue car­pet” was an ap­proach adopted to sym­bol­ise the blue of the ocean and re­flect the ma­rina’s com­mit­ment to of­fer­ing guests a range of ser­vices in­clud­ing cour­tesy cars, a wel­come ves­sel, dock­hand concierge and ma­rina life­style card.

Owner Paul Dar­rouzet bought the ma­rina four years ago, with a vi­sion to make it a first-class des­ti­na­tion.

Since com­ing un­der his own­er­ship in 2013, the ma­rina has un­der­gone a $17 mil­lion re­de­vel­op­ment in­clud­ing up­grades to shore-based fa­cil­i­ties, the launch of a wa­ter­front wed­ding and con­fer­ence venue, upgrade of su­pery­acht fa­cil­i­ties to ac­com­mo­date ves­sels up to 70 me­tres, in­tro­duc­tion of concierge ser­vices, in­stal­la­tion of two pri­vate he­li­pads, and the upgrade of ma­rina build­ings, grounds and gar­dens in­clud­ing the de­vel­op­ment of a 2.5hectare com­mu­nity park, cur­rently un­der con­struc­tion and ex­pected to be launched later this year.

TOP NOTCH: Abell Point Ma­rina GM Luke McCaul ac­cept­ing the award for Ma­rina of the Year.

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