WINDOWS HELP HARDWARE FIXES SOFTWARE SOLUTIONS INTERNET TIPS
Rob’s solution We were able to ascertain that the Recycle Bin was working correctly – clicking it does simply open File Explorer, and Dave confirmed he was able to empty the recycle bin from there or by right-clicking the bin itself).
The second problem is almost certainly linked to a third-party program that adds additional commands to File Explorer, typically through the right-click menu. What you need is a program that enables you to see what additional commands have been added, plus allow you to selectively disable them. This is done using a so-called context menu editor. Our current favourite is Easy Context Menu (www.sordum.org/7615/), a portable tool that includes a cleaning component.
Launch the program and click the icon with the brush. A list of entries will be displayed – click the Context Menu tab, if necessary, to group them by type. Start by pressing [Ctrl] + [A] and clicking Disable. All third-party entries should be disabled.
If File Explorer now works correctly, you’ve fixed your problem. You can go further, however, by re-enabling Context Menu entries in groups until the problem resurfaces, and then focus on the last group you added back. Within that group, disable each entry, then re-enable them one at at time and you should be able to track down the exact culprit.
Clear rightclick menu Use Easy Context Menu to manage troublesome right-click entries.