Stuck in damp house with wrong board

A St Michael man is ac­cus­ing man­u­fac­tur­ing company H. Ja­son Jones of mis­lead­ing him and giv­ing un­sat­is­fac­tory cus­tomer ser­vice.

Daily Nation (Barbados) - - Front Page -

Ryan Bap­tiste, of South­port Lane, The Pine, said he was now liv­ing in a damp house af­ter pur­chas­ing more than $140 in MGO (Mag­ne­sium Ox­ide) board on the rec­om­men­da­tion of a sales­man at H. Ja­son Jones.

“I started build­ing my house here on family land, so I went to order some con­crete (ce­ment) board from a guy from around here who works at Ja­son Jones, but he told me there was a bet­ter one called MGO board, so I or­dered that in­stead.

“It came in Fe­bru­ary and I get a car­pen­ter to put it up. By June, when the rains were heavy, I re­alise the board hold­ing a lot of wa­ter, ab­sorb­ing it like card­board, it was even wet to the touch in­side. That’s when I re­alised this can’t be no qual­ity board,” he said.

The irate man said he made a com­plaint and man­age­ment of H. Ja­son Jones vis­ited his home but told him he should have done his re­search be­fore buy­ing the board

“Them tell me the board isn’t wa­ter­proof and I should have known what I was buy­ing, but it is their sales­man who tell me it was bet­ter. How can they turn around and put the blame on me? I was go­ing to get con­crete board. To me, this [MGO] board is boot­leg, con­crete board don’t give this prob­lem,” he said.

A check on­line showed var­i­ous sites ex­tolling the virtues of MGO board as a cheaper, durable al­ter­na­tive to dry­wall and ce­ment board.

How­ever, a 2016 pa­per pub­lished in the In­ter­na­tional RILEM Con­fer­ence on Ma­te­ri­als,

(GP)

Sys­tems and Struc­tures in Civil Engi­neer­ing said the boards could ab­sorb mois­ture, re­sult­ing in dam­age.

Bap­tiste said the company had agreed to re­im­burse him, but he would have to re­move the board and send it back to them. He said this was not a vi­able so­lu­tion as it would leave him with­out walls to his home as well as hav­ing to find the money to get a car­pen­ter to undo the work.

In­stead, he pro­posed H. Ja­son Jones pay for him to put trowel plas­tic on his home, es­pe­cially since this was one of the so­lu­tions they had put for­ward in the first place.

“They tell me I would have to treat the board and put on trowel plas­tic, but that is some­thing you do when you feel like it or can af­ford it, not be­cause wa­ter seep­ing through in­fe­rior board. I don’t have the money for that, they should fund that as re­im­burse­ment. But they are say­ing I ei­ther give back the board and take down my house, or it’s my loss,” he said.

The WEEK­END NA­TION con­tacted man­age­ment at H. Ja­son Jones for a com­ment. How­ever, none was forth­com­ing up to Press time. A spokesper­son said the CEO was out of the is­land.( CA)

Ja­son Cole, 45

I would like wa­ter sports to be brought to the fore and pre­sented more on an in­ter­na­tional level as we have world class ath­letes here.

De­niese Prescod, 53

I want to see the econ­omy im­prove and a bet­ter life for every­one.

Deena West, 54

I’d like to see more kids get off their com­put­ers and get in­volved in out­door ac­tiv­i­ties like pad­dle board­ing.

Win­ston Ashby, 42

I would like to see less taxes and for the gas prices to stop go­ing up.

Leroy Lovell, 56

I want Bar­ba­dos to re­gain its place as the num­ber one de­vel­op­ing coun­try in this part of the world. We need in­vestors.

Ni­cola Cole, 50

I want the prob­lem with the sewage to be fixed as it is af­fect­ing tourism.

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