Wonder and Jamal stand out NISE RESPONSE
Have Yourself A Merry Little Christmas is one of my favourite carols and I really do have to pay attention to those lyrics, particularly as I try to beat the crowds in the frenzy that is Christmas shopping. particularly in retail when you see the long lin
It’s the happiest time of a year and it is always a pleasure where you can see those who handle the busyness of the season without sacrificing the elements of service that will make you and your organisation stand out.
As a sales representative, in a split second you have the opportunity to say “next” and move on to the waiting customer or to say thank you and extend holiday greetings before welcoming the next customer in line. The difference between the two interactions is literally just seconds.
When you choose the latter it means you understand the importance of the customer, you understand the season and the joy it brings, and that you are willing to share the joy and do so consistently. It takes a lot of effort to stay focused,