Pi­lot G2C wal­let Launched

Bhutan Times - - Home - Sonam Pen­jor

With the launch­ing of pi­lot G2C wal­let, it is go­ing to be eas­ier in the public ser­vice de­liv­ery since for the first time in the coun­try, the pay­ment of gov­ern­ment ser­vice can be done by us­ing an online pay­ment.

In a move to con­tin­u­ously im­prove public ser­vice de­liv­ery, the G2C Of­fice un­der the Prime Min­is­ter’s Of­fice in col­lab­o­ra­tion with Thim­phu Thromde and Bhutan Tele­com launched the G2C wal­let – an online pay­ment sys­tem for G2C ser­vices last Fri­day co­in­cid­ing with the 18th Meet the Press.

The G2C wal­let pro­vides greater ef­fi­ciency, con­ve­nience and ac­ces­si­bil­ity for the public to make their pay­ments online.

Dur­ing the launch­ing of the pi­lot G2C wal­let Ly­onch­hen Tsh­er­ing Tob­gay said that, the launch of the G2C wal­let rep­re­sents a mile­stone in public ser­vice de­liv­ery since for the first time the pay­ment of a gov­ern­ment ser­vice can be done online us­ing an online pay­ment sys­tem. Ly­onch­hen added that there­after; hope that gov­ern­ment agen­cies de­liv­er­ing G2C ser­vices lever­age on such in­no­va­tive and ef­fi­cient ways of de­liv­er­ing ser­vices or risk is be­ing left be­hind. Ly­onch­hen also pointed out that these ser­vices will re­duces the pos­si­bil­ity of cor­rup­tion and that’s way it is very im­por­tant.

Ly­onch­hen added that with this, cit­i­zens do not have to visit to of­fices, do not have to look for the of­fi­cers, and more over, they don’t have to fill up the form.

Ac­cord­ing to the press re­lease from the Of­fice of G2C states that, one of the chal­lenges faced in adop­tion of online ser­vices has been the ab­sence of an online pay­ment sys­tem. Hence, the pri­mary ob­jec­tive of tak­ing up this ini­tia­tive was to ex­plore the avail­able al­ter­na­tives in the mar­ket and see how best the pay­ment op­tions would fa­cil­i­tate ser­vice de­liv­ery. The launch of G2C wal­let there­fore was a part of the jour­ney to­wards re­al­iza­tion of these ob­jec­tives.

With­out an online pay­ment modal­ity, cit­i­zens are still re­quired to travel to gov­ern­ment of­fices to pay fees to avail the ser­vices although some ser­vices has been au­to­mated and taken online. Cur­rently there are more than 70 ser­vices that re­quire fee pay­ment rang­ing from Nu.100 to Nu.15, 000. Some agen­cies like Con­struc­tion De­vel­op­ment Board and BCSEA has ex­pressed the need to have an online pay­ment sys­tem as their ser­vices re­quires pay­ment of fees, states the press re­lease.

Mean­while, as the pi­lot phase the G2C wal­let is cur­rently pi­loted on the Thromde ser­vices since the agency has an in­de­pen­dent ac­count­ing sys­tem. The other public ser­vices which in­volve fee pay­ment re­quire com­pli­ance to gov­ern­ment rev­enue sys­tem, and the G2C Of­fice has al­ready ini­ti­ated col­lab­o­ra­tion with stake­hold­ers for the up­take of an online pay­ment sys­tem.

While, the G2C wal­let sys­tem is a con­scious strat­egy on the part of the G2C Of­fice to­wards pro­vid­ing more pay­ment choices to the cit­i­zens in avail­ing G2C ser­vices, in ad­di­tion to the ex­ist­ing sys­tem of cash pay­ment.

The pi­loted Thromde ser­vices are Vac­uum Tanker Nu. 1000 and Oc­cu­pancy Cer­tifi­cate Nu.150.

Upon suc­cess­ful launch of the G2C wal­let, the G2C Of­fice will be adding on more Thim­phu Thromde ser­vices to the sys­tem.

The de­vel­op­ment of the G2C wal­let has been sup­ported by the Gov­ern­ment of In­dia Au­to­mate G2C & G2B Pro­ject un­der the Pro­ject Tied As­sis­tance (PTA).

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