15 G2C mobile apps launched
C aption: Lyonchen Tshering Tobgay and Sonam Pelden Thaye, Head of G2C, launched the 15 mobile applications in Thimphu
Lyonchhen Tshering Tobgay on 9 February launched 15 public service delivery (PSD) mobile apps in Thimphu.
The mobile applications were initiated in response to the fast penetration of mobile facilities in the country to harness the potential of mobile technology.
The objective is to enhance the timely delivery of public services. With the mobile apps, public services are expected to improve.
“The members of the public do not have to visit the offices to avail themselves of the services,” Lyonchen said.
The apps aim to reach the unreached sections of the citizenry.
The public can now access online public services on both android and iOS platforms at www.citizenservies.gov.bt.
The agencies concerned and G2C office expect to continuously improve and the apps in the coming months.
The development of the m-services was one of the major milestones for public service delivery with the objective to narrow the existing gap in the provision of services and empowering citizens to engage productively in the public arena.
The public service delivery mobile apps comprise mPoL coupon featured for LPG and kerosene coupon application and Pol Depot for official to validate coupons.
The election commission apps includes electoral app to check voter status and polling stations and polling info for officials to update polling statistics.
In Thimphu Thromde, space booking app was featured to book online, thromde water billing app for official to spot water billing and thromde services plus mobile payment for bills and fees.
Jigme Dorji Wangchuck National Referral Hospital has developed a doctor appointment app for off-hour clinic appointment. The app can be used by patients to make an appointment from 4 pm to 7pm.
The apps for Dzongkha Development Commission include a Dzongkha dictionary, Dzongkha competency app for Dzongkha self assessment and Dzongkha for kids to learn with correct spelling and pronunciation.
The Ministry of Finance featured the apps on tax info for searching TPN, Tax slab, BTC and to get notification from the Department of Revenue and Customs.
The National Center for Hydrology and Meteorology has Druk Namshay app developed to provide information on weather and flood alerts for the Bhutanese.
Bhutan Narcotics Control Authority will allow self-assessment to check if one is an addict, get counseling and tips through an app called Quit Addition.
To check the market price, the Agriculture Ministry has developed an app on RNR market. The app provides RNR-related market price information of various markets across the country.
The services were designed to capture the intended target within the general objective of maximizing the benefits of technology-driven initiatives.
The Government to Citizen (G2C) office under the office of the Prime Minister and Cabinet developed the mobile services in collaboration with the ministries concerned and agencies.
The services were identified through different levels of analysis and consultations over a period of time and through consultative studies.
The handing-taking over of the apps was carried out between the office of the Prime Minister and Cabinet and the focal agencies.