Tech­nol­ogy eases lodg­ing griev­ances

Bhutan Times - - Home - Sonam Pen­jor

De­vel­op­ment of in­for­ma­tion tech­nol­ogy cou­pled by ease of lodg­ing com­plaints, has helped pub­lic lodge cor­rup­tion re­lated com­plaints to the An­ti­cor­rup­tion Com­mis­sion.

Over the past years, the Com­mis­sion has re­ceived in­creas­ing num­ber of com­plains through its web­site. In 2016, ACC’s web­site was pre­dom­i­nant mode of fil­ing com­plaints. How­ever not all com­plaints re­ceived through web­site were qual­i­fied for in­ves­ti­ga­tion.

Ac­cord­ing to ACC re­port 2016, the qual­i­ties of com­plaints re­ceived by post were bet­ter. 60 per­cent of com­plaints re­ceived by post were qual­i­fied for in­ves­ti­ga­tion while only 24 per­cent from walk-in, 12 per­cent from web­site and four per­cent by fax, qual­i­fied for the in­ves­ti­ga­tion.

The ACC re­ceived 352 com­plaints last year with an av­er­age of 29 com­plaints per month. In the pre­vi­ous year the Com­mis­sion re­ceived an av­er­age of 31 com­plaints a month.

Amongst the 352 com­plaints, 161 com­plaints were shared with agen­cies, 63 com­plaints were in­ves­ti­gated and 31 cases for­warded to Of­fice of At­tor­ney Gen­eral (OAG) for pros­e­cu­tion.

Ac­cord­ing to the an- nual re­port 2016 of ACC, the pre­dom­i­nant modes of com­plaints were through its web­site and postal com­pris­ing of 32.4 per­cent and 32.1 per­cent of the to­tal com­plaints re­ceived.

Ac­cord­ing to the re­port, the com­plaints through post also in­clude re­fer­rals from Royal Au­dit Author­ity of Bhutan (RAA), Royal Bhutan Po­lice (RBP) and other agen­cies.

ACC be­ing the in­sti­tu­tion of trust and con­fi­dence of the pub­lic, walk-in com­plaints have in­creased from 19.8 per­cent in pre­vi­ous year to 25.6 per­cent last year.

The com­plaints were also re­ceived in the form of known and anonymous. From the 352 com­plaints re­ceived last year, 58.2 per­cent were from anonymous sources and 41.8 per­cent were from known sources.

The cor­rup­tion com­prises of abuse of func­tions, bribery, em­bez­zle­ment and oth­ers. Ac­cord­ing to the re­port, abuse of func­tions by pub­lic ser­vants still con­tinue to be the pre­dom­i­nant type of al­leged cor­rup­tion which com­prises of 42.6 per­cent of the to­tal com­plaints.

Whereas, for al­le­ga­tions of em­bez­zle­ment also con­sid­er­able, com­pris­ing of 12.9 per­cent of the to­tal com­plaints.

But the re­port shows that un­like in the past years, al­le­ga­tion of bribery was the least with only 0.9 per­cent given that bribery is per­pe­trated in secrecy be­tween the two par­ties which is very dif­fi­cult to de­tect.

Mean­while, the ACC re­ceives com­plains on al­leged or sus­pected cor­rup­tion of­fences form one the main ba­sis for the an­ti­cor­rup­tion ef­forts of ACC be it in­ves­ti­ga­tion, pub­lic ed­u­ca­tion or pre­ven­tion mea­sures.

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