Web-based Lost and Found Premieres
Chargerback, a Web-based platform for finding lost items left in hotel rooms, has launched. The platform uses a system where users can enter, manage, match and return lost items. Guests can self-report lost items, or hotels using the system can directly notify guests of found items.
If a self-reported item is matched in the Chargerback database, guests are notified via e-mail. After that, guests fill out their mailing and billing information to generate a shipping label for the hotel. The hotel then ships the item. Guests receive a tracking number so they can be aware of when their item will arrive.
Each year, approximately 46 million items are left behind in hotels, according to industry reports. The average cost of a lost item is $94, and business and leisure travelers have lost an average of 10 items outside the home.
For details visit chargerback.com.