SPG Keyless Technology
Unlocking doors with Starwood’s app
she offered to show me how the system worked with a mobile phone they had behind reception for this purpose. Well, of course, that worked fine. She took me up to my room, opened the door with her phone, then handed me a normal keycard.
So far, so normal, but I wanted to see it in action. So a few days later I arranged to meet one of the technology guys at the hotel and we tried to make it work. The security side is important, because the app on your phone needs to be running and also contain all your credit card information (obviously) before it lets you into your pre-assigned room. That shouldn’t be a problem; after all, other major hotel companies are already rolling out mobile check-in for their loyalty members.