Putting the Squeeze On
The highly competitive business class offerings that have been developed in recent years have largely superseded what used to be called first class. Flat-bed seats in long-haul business class are no longer a rarity but are expected as the norm. Combined with multi-course meals served on fine china, state-of-the-art in-flight entertainment systems and personalized service, today’s business class is encroaching into the first class territory of yesteryear.
China Airlines (CAL) is a casualty of this trend. The Taiwanese carrier did offer first class on its 747-400 flights to the US, but retreated from the North American market last year. While it still operates the 747s on a number of short-haul, intra-Asia flights, its