Busi­ness Trav­el­ers Seek Self-Ser­vice Tech­nol­ogy

Business Traveler (USA) - - UPFRONT -

The ma­jor­ity of busi­ness trav­el­ers want to man­age their trips us­ing tech­nol­ogy, ac­cord­ing to a re­cent sur­vey, pub­lished by Sabre Cor­po­ra­tion and the GBTA Foun­da­tion. The re­port, en­ti­tled Dig­i­tal Busi­ness Trav­eler, found that over three-quar­ters (77 per­cent) of busi­ness trav­el­ers in North Amer­ica pre­fer us­ing self-ser­vice tech­nol­ogy to man­age their travel. How­ever, the sur­vey re­veals that on av­er­age trav­el­ers use nine dif­fer­ent apps to man­age their busi­ness travel with the most pop­u­lar apps be­ing air­line, ho­tel, book­ing, car and restau­rant apps. Fur­ther­more, the sur­vey found that most com­pa­nies do not re­quire or rec­om­mend travel apps, leav­ing trav­el­ers to fig­ure it out them­selves. In North Amer­ica, only 18 per­cent of trav­el­ers say their or­ga­ni­za­tion “has spe­cific apps they re­quire for busi­ness travel” while 47 per­cent say their “or­ga­ni­za­tion does not rec­om­mend any travel apps.” To ad­dress this lack of in­te­gra­tion, Sabre has in­tro­duced the new Trav­eler Ex­pe­ri­ence plat­form, a suite of travel tech­nol­ogy prod­ucts in a con­sumer-grade mo­bile ex­pe­ri­ence. The plat­form in­cludes self­ser­vice in-tran­sit travel book­ings, itin­er­ary man­age­ment, pay­ments, ex­pense in­te­gra­tion, and safety ca­pa­bil­i­ties. Learn more at sabre.com.

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