Business Travelers Seek Self-Service Technology
The majority of business travelers want to manage their trips using technology, according to a recent survey, published by Sabre Corporation and the GBTA Foundation. The report, entitled Digital Business Traveler, found that over three-quarters (77 percent) of business travelers in North America prefer using self-service technology to manage their travel. However, the survey reveals that on average travelers use nine different apps to manage their business travel with the most popular apps being airline, hotel, booking, car and restaurant apps. Furthermore, the survey found that most companies do not require or recommend travel apps, leaving travelers to figure it out themselves. In North America, only 18 percent of travelers say their organization “has specific apps they require for business travel” while 47 percent say their “organization does not recommend any travel apps.” To address this lack of integration, Sabre has introduced the new Traveler Experience platform, a suite of travel technology products in a consumer-grade mobile experience. The platform includes selfservice in-transit travel bookings, itinerary management, payments, expense integration, and safety capabilities. Learn more at sabre.com.