2017作用。 年可能将迎来机器的飞速发展，因为 算法、机器学习、机器人、虚拟个人助 理、人工智能，以及虚拟现实与增强现实等 数字媒体技术，正在商业中发挥愈加重要的
北美和亚洲的几位商业领袖都认同技术、 机器还有信息系统正日益成为人类员工的同 事，在各方面发挥作用。
《财富世界》杂志于2016年11月16日（周 三）采访了普瑞托的创始人及首席执行官埃里 克•陶西格，他就技术进步给人类带来的机会 谈及了他的观点。陶西格的普瑞托公司位于美 国俄勒冈州波特兰，致力于为高管、企业家和 企业提供远程行政助理服务。
他介绍说：“大多数设计来替代或支持行 政工作的技术实际上难获采用。我们的客户希 望能用上这样的技术，以便提高自己企业的效
so that their businesses are more efficient, but they don't have time to adopt the technology themselves or to push adoption through their organizations.”
According to Gartner, a technology research firm based in Stamford, Connecticut, digital disruption will continue to shake up the business world in 2017. Business innovation will continue to create extraordinary change from mundane concepts.
“At the core of future outcomes is the notion of digital disruption, which has moved from an infrequent inconvenience to a consistent stream of change that is redefining markets and entire industries,” Daryl Plummer, managing vice president, chief of research and Gartner Fellow said in a news release in October 2016. “Last year, we said digital changes were coming fast. This year the acceleration continues and may cause secondary effects that have wide-ranging impact on people and technology.”
A technology trend that will gain momentum in 2017 is the advancement of 3-D printing, Tim Lynch, Ph. D. and CEO of gaming computer manufacturer Psychsoftpc in Boston, told CAIFU Tuesday, Nov. 15, 2016.
A technology trend that will gain momentum in 2017 is the advancement of 3-D printing,
“3- D printing will take off when HP introduces the first affordable full- colour 3- D printer in 2017,” Lynch explained. “The trend toward better, faster, bigger and full colour will really catch fire in 2017. More users will use 3-D printing as it becomes more accessible and desirable. …More companies will offer customized products based on 3-D printing.”
Daniel O’leary, Ph. D., a professor of accounting and data sciences and operations at the University of Southern California’s Marshall School of Business in Los Angeles, noted continuous monitoring systems – the process and technology used to detect compliance and risk issues associated with an organization’s financial environment – would continue to evolve.
Cloud computing has helped many companies transform themselves in the 2010s, but the cloud market will accelerate faster in 2017 – both for public cloud and private cloud services built and hosted in corporate data centers, O’leary told CAIFU Monday, Nov. 21, 2016.
Big data analytics tools can also help companies improve operational efficiency, drive new revenue and gain competitive advantages over business rivals. “Big data is pushing through, and is changing the way companies do business,” he added. “Companies should tap into an easy-to-use analytics approach.”
Virtual reality and augmented reality is
Virtual reality and augmented reality is poised to take off in enterprises in 2017, as it continues to transform the way individuals interact with each other, and with software systems creating an immersive environment.
poised to take off in enterprises in 2017, as it continues to transform the way individuals interact with each other, and with software systems creating an immersive environment. “More VR content will appear in 2017, driving more adoption of VR for advertising, sales, client interaction, sales meetings, office tours, exercise, training and entertainment,” Lynch stated.
Gartner has predicted more than 3 million global workers will be supervised by a “robo-boss,” or a smart machine manager who will perform supervisory duties and make decisions about staffing or management incentives.
“People and machines need to get along, and machines are inherently different than us,” Lynch said. “My view is that machines make excellent servants, but poor bosses. We should refrain letting them decide what people should be doing. We have not advanced in AI far enough for that to be a viable option.”
“People don’t like working for a computer,” O’leary added.” For instance, if a car told a person how to drive, then a person wouldn’t listen.”
Difference between Trends and Fads
According to Seth Godin, an American author and entrepreneur who specializes marketing ideas
in the digital age, said most trends – whether it be in business or in popular culture – gain energy with people who are happy to have fun with fads, and it is only when the fad fades away, people can see the underlying power of the trend.
“A fad gives us momentary joy, and part of the joy comes in knowing that it's momentary,” he wrote on his blog in August 2015. “We enjoy a fad because our peers are into it as well.”
“A trend, on the other hand, satisfies a different human need,” he continued. “A trend gains power over time, because it's not merely part of a moment, it’s a tool, a connector that will become more valuable as other people commit to engaging in it.”
O’leary said he is skeptical of when a fad or trend is referred to as “magical.” Taussig’s remote administrative assistant company, Prialto, provides more than 10,000 support hours per month. This gives the company a unique, real- time view on what trends are widely and deeply adopted, he explained.
“When something is a trend, our customers will mention it a lot, but they won't pay for it or deeply adopt it,” Taussig said. “When they insist on us using a tool because they themselves are using it, we know it has traction. When they are actually paying for it and/or if people across their organization are using it, we know that it is more than a fad.”
“At this point, our clients don't ask about AI or show any signs of interest in the technology,” he added.
Artificial Intelligence Reports to Work
Despite that, several business leaders in North America and Asia say AI has already reached a critical tipping point in business, and its influence will only grow in the coming years. The number of global companies investing in AI has already overshot many experts’ expectations, commented Lyn Liu,
AI has already reached a critical tipping point in business, and its influence will only grow in the coming years.
Gartner has predicted more than 3 million global workers will be supervised by a “robo- boss,” or a smart machine manager who will perform supervisory duties and make decisions about staffing or management incentives.
CEO of BRJD, an internet marketing services company headquartered in Beijing.
Organizations seeking to drive digital innovation with this trend should evaluate a number of business scenarios – including intelligent apps and intelligent thing in which AI and machine learning could drive clear and specific business value, Gartner reported.
According to Lynch, AI will be present in the office like Cortana – a digital assistant built into Windows 10 – and other assistants become more prevalent. “AI can also be useful in data analysis, pattern recognition, diagnostics, quality control, quality of service, image enhancement and loss prevention,” he continued. “All these should be monitored by humans and the ‘work’ checked for efficacy and accuracy.”
Lynch also emphasized the ethical concerns with using AI at the office. “As AI advances we need to adopt a healthy mistrust of the machines we use so that we do not become too dependent on them,” he said. “AI doesn’t think like us and doesn't have the same history of morality we do. … AI can be programmed with a benign goal, but implement it in a perverse manner, affecting people and the environment in ways humans would deem bad.”
Taussig focused on how AI could be an asset. “In general, [ AI] will free humans to focus on
“AI can also be useful in data analysis, pattern recognition, diagnostics, quality control, quality of service, image enhancement and loss prevention,” “All these should be monitored by humans and the ‘work’ checked for efficacy and accuracy.”
more creative and valuable work,” he explained. “It will be hard on people who dislike change and/ or prefer to rely on only one or two deep skills. It will empower those who enjoy change and constant learning, and it will free them to do more interesting and rewarding work.”
Anup Mohan, overseas operations manager at BRJD told CAIFU Friday, Nov. 18, 2016 he uses an app to communicate with his colleagues since there is a language barrier – he speaks English, while they converse in Mandarin.
“Through AI technology, I can talk with people in my own language and people will still understand in their own language, removing cross- cultural communication barriers once for all,” Mohan continued. “At the same time, it can make virtual management and working much more efficient. It can make people get more information about global realities and can make it easier for companies to become global. More importantly, it will help in better decision-making processes for extremely complex business requirements.”
“AI will help people work together, talk together and make them efficient and productive apart from automating the already existing processes,” he concluded. “We are moving into an era where we may not need human consultants anymore and that’s how AI will impact every organization.”