Mem­ory Liv­ing by Chartwell

Sup­port­ive staff help­ing res­i­dents live a good day, ev­ery day

Edmonton Journal - - CANADA -

No two peo­ple ex­pe­ri­ence de­men­tia the same way. Un­like the med­i­cal model for mem­ory care—which views se­niors as pa­tients and fo­cuses on the phys­i­cal symp­toms of cog­ni­tive im­pair­ment—a com­mu­nity-based model fo­cuses on the so­cial im­pact of de­men­tia, en­cour­ag­ing pos­i­tive daily in­ter­ac­tions and cre­at­ing a sense of mean­ing and pur­pose for ev­ery in­di­vid­ual. At Chartwell Re­tire­ment Res­i­dences, this mem­ory care phi­los­o­phy is brought to life each day, as staff build strong so­cial con­nec­tions with res­i­dents, con­cen­trat­ing on their in­di­vid­u­al­ity and in­de­pen­dence, and fos­ter a sup­port­ive at­mos­phere with an em­pha­sis on ac­tiv­i­ties of daily liv­ing.

In Chartwell’s Mem­ory Liv­ing Neigh­bour­hoods, high staff-tores­i­dent ra­tios are im­por­tant, as con­sis­tent and reg­u­lar in­ter­ac­tion is in­te­gral to build­ing fa­mil­iar­ity and com­fort. Mem­ory Liv­ing staff are spe­cially-trained to work with in­di­vid­u­als with cog­ni­tive im­pair­ment and un­dergo ex­ten­sive on­board­ing pro­to­cols and cross-train­ing to per­form all of their du­ties with pa­tience, un­der­stand­ing and flex­i­bil­ity. Dur­ing res­i­dent ori­en­ta­tion, staff uti­lize a “Life Story” in­ter­view tool to learn about each in­di­vid­ual’s pref­er­ences, rou­tines and per­sonal his­to­ries. This lays the ground­work for fu­ture ex­changes in the Neigh­bour­hood. The gen­uine con­nec­tions forged not only help to sup­port the tran­si­tion to mem­ory care, but re­sult in per­son­al­ized care plans that help res­i­dents con­tinue to en­joy all that life has to of­fer.

Chartwell Mem­ory Liv­ing staff also make it a pri­or­ity to build trusted re­la­tion­ships with the fam­i­lies of res­i­dents, ac­knowl­edg­ing that they too can ben­e­fit from on­go­ing sup­port and knowl­edge. A Mem­ory Liv­ing Man­ager keeps up reg­u­lar com­mu­ni­ca­tion with fam­i­lies and pro­vides up­dates on their loved one’s health and well­ness, while also bring­ing for­ward any no­tice­able changes in be­hav­iour. Uniquely, Chartwell also em­ploys De­men­tia Coun­sel­lors, who of­fer in­di­vid­ual and group coun­sel­ing ser­vices, as well as ed­u­ca­tion, to fam­i­lies. Ul­ti­mately, it is the mis­sion of Chartwell’s Mem­ory Liv­ing staff to bring peace of mind to res­i­dents and their fam­i­lies, and help in­di­vid­u­als liv­ing with de­men­tia ex­pe­ri­ence a good day, ev­ery day.

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