CONCIERGE CON­FI­DEN­TIAL

They won’t tell us where the se­cret en­trances are, but the concierges at the stars’ favourite places to stay are shar­ing the cra­zi­est re­quests they’ve ever made hap­pen dur­ing TIFF.

Elle (Canada) - - Radar -

ROBIN EL­LIOTT, CONCIERGE,

SHANGRI- LA TORONTO

“We had a guest last year who had an urge to play gui­tar af­ter all the shops had closed. One of my concierges was able to con­tact the owner of a shop and ar­range for a gui­tar to be de­liv­ered

to his room within half an hour.”

LILOO ALIM, CHEF CONCIERGE, FOUR SEA­SONS HO­TEL TORONTO

“A celebrity was trav­el­ling with a puppy and wanted it to be able to roll around in

the grass. Once we put our heads to­gether, it was quite sim­ple: We went to a nurs­ery, bought some sod, cut it out and

put it on the bal­cony.”

THE CONCIERGE TEAM, WIND­SOR ARMS HO­TEL

“One celebrity had their own bed brought in for a three-night stay, and an­other celebrity re­quested that we get her co­conut milk and co­conut oil so

she could wash her hair with them.”

SARAH LAING

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