Social media can help drive health-care change
Over the past few months, patients and health-care providers have been encouraged to pledge to improve compassionate quality care in Ontario as part of a movement called Change Day Ontario.
Nearly 6,000 voices have made pledges on the site and through social media. They range from the individual to the institutional, from those geared towards better understanding the patient perspective to actively combating systemic discrimination on a hospital ward, from promoting safe and effective use of technology to improving equitable access to mental health and addiction services.
One pledge promised to “always demonstrate high quality and safe care through positive patient identification every patient, every time.”
As debates peak about the future of our health-care system, and as health-care technology evolves rapidly, initiatives like Change Day Ontario are important in fostering a culture of change at the front lines.
Yet despite the enthusiasm of its supporters, Change Day is not without its critics. Some question the effectiveness of the pledges and whether they will produce tangible benefits. Others speak to the difficulties individuals face trying to achieve change and emphasize the need for institutions to facilitate pledges from the front line.
But the true value of Change Day runs much deeper than the