Vaudreuil-Dorion rings in new emergency phone system
Vaudreuil-Dorion has found a new way to reach out and touch its citizens, especially when the need arises to disseminate timely information. In December the town launched a phone system allowing them to notify citizens of urgent information.
Such notifications could include boil water advisories, or other important municipal information, said Jessica Genest, a Vaudreuil-Dorion communications agent. The job will be done by a computer that transmits pre-recorded messages via phone lines.
The town says messages will be delivered in French and English.
According to Genest, such calls can go to all Vaudreuil-Dorion residents, or programmed to call only those living on specific streets or districts.
The new phone system uses a computational software developed by Somum Solutions, a Victoriaville company that bills itself as "a leader in the automated notification system industry". The company has clients throughout Quebec, North America and Europe.
All residents are automatically subscribed to the system, while people with private phone lines and those using cellular phones at home must call the town at 450 424-3499 to register to be on the list. Genest says all phone numbers will remain confidential.
Since it debuted two months ago, the town has not needed to use the automated system, which cost them $21,822 for use of software, as well as equipment, data updates and training.