Vau­dreuil-Do­rion rings in new emer­gen­cy phone sys­tem

L'Etoile - - IN OTHER WORDS -

Vau­dreuil-Do­rion has found a new way to reach out and touch its ci­ti­zens, es­pe­cial­ly when the need arises to dis­se­mi­nate ti­me­ly in­for­ma­tion. In De­cem­ber the town laun­ched a phone sys­tem al­lo­wing them to no­ti­fy ci­ti­zens of urgent in­for­ma­tion.

Such no­ti­fi­ca­tions could include boil wa­ter ad­vi­so­ries, or other im­por­tant mu­ni­ci­pal in­for­ma­tion, said Jes­si­ca Ge­nest, a Vau­dreuil-Do­rion com­mu­ni­ca­tions agent. The job will be done by a com­pu­ter that trans­mits pre-re­cor­ded mes­sages via phone lines.

The town says mes­sages will be de­li­ve­red in French and En­glish.

According to Ge­nest, such calls can go to all Vau­dreuil-Do­rion re­si­dents, or pro­gram­med to call on­ly those li­ving on spe­ci­fic streets or dis­tricts.

The new phone sys­tem uses a com­pu­ta­tio­nal soft­ware de­ve­lo­ped by So­mum So­lu­tions, a Vic­to­ria­ville com­pa­ny that bills it­self as "a leader in the au­to­ma­ted no­ti­fi­ca­tion sys­tem in­dus­try". The com­pa­ny has clients throu­ghout Que­bec, North Ame­ri­ca and Eu­rope.

All re­si­dents are au­to­ma­ti­cal­ly sub­scri­bed to the sys­tem, while people with pri­vate phone lines and those using cel­lu­lar phones at home must call the town at 450 424-3499 to re­gis­ter to be on the list. Ge­nest says all phone num­bers will re­main con­fi­den­tial.

Since it de­bu­ted two months ago, the town has not nee­ded to use the au­to­ma­ted sys­tem, which cost them $21,822 for use of soft­ware, as well as equip­ment, da­ta up­dates and trai­ning.

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