English medical service hours not convenient
Dear Editor, Your January 18, 2014 article entitled, “Free English health series for 50s and over,” (In Other Words) reminded me of my 2013 experience with obtaining English services from our local CLSC (part of the Centre de santé et de services sociaux de Vaudreuil-Soulanges network of health providers).
What I found frustrating was that their English offerings were only available in the afternoon while most of its potential users were at day jobs. What I could not understand was why similar programs for the French population were being offered in the evenings. I shared this observation with my physician at a subsequent appointment and she commented that it wasn’t a surprise anglophone patients were being offered such substandard service.
I thought her cynicism was unfounded at the time, but now I’m not so sure. Your article states that the “Hudson meeting will be held from 1 p. m. to 3 p. m., on Jan. 20..., while the ... Pincourt meeting will take place from 1 p. m. to 3 p. m. on Jan. 23.” This tells me that the CLSC’s apparent (or deliberate?) ignorance of its English population’s needs is alive and well. Honestly, how many people between 50 and 65 could be available at those times if they only get off work at 5 p.m.?
I suppose this “free English health series” is just that because the workshops will likely be cancelled due to “lack of interest”. The CLSC will then conclude that there is no demand for English services (since anglophones are not signing up for them) and use this “evidence” to justify why such services are rarely offered.
I guess it’s my turn to be cynical...