Prov­ince launches helpline

Ser­vice to help with ac­cess to ad­dic­tion pro­grams

Metro Canada (Winnipeg) - - METRO NEWS - Meg crane


For Metro | Win­nipeg A new helpline launched by the Man­i­toba Ad­dic­tions Agen­cies Net­work will make ac­cess­ing in­for­ma­tion about ad­dic­tion ser­vices eas­ier, says the prov­ince.

The Man­i­toba Ad­dic­tions Helpline will be man­aged by the Ad­dic­tions Foun­da­tion of Man­i­toba (AFM) and in­cludes more than just a phone num­ber.

Through the helpline, in­for­ma­tion and sup­port is avail­able over the phone and in-per­son, and there is a web­site with in­for­ma­tion on ser­vices and providers in the prov­ince, said Healthy Liv­ing and Se­niors Min­is­ter Deanne Crothers.

On the web­site, a self-guided screen­ing tool helps peo­ple iden­tify the ser­vices that are best for them and their sit­u­a­tion.

“Ad­dic­tions is not a one-siz­e­fits-all,” said Crothers.

It’s im­por­tant that peo­ple be con­nected to the re­sources that are best for them per­son­ally, she said.

“It’s really the reach­ing out point for an in­di­vid­ual who de­cides they need to get some help,” said Crothers.

Un­like other helplines for peo­ple seek­ing help with ad­dic­tions, this one will pro­vide in­for­ma­tion about all of the re­sources avail­able to Man­i­to­bans.

“Seek­ing ser­vices is not easy for any­one who is strug­gling with ad­dic­tion,” said Ben Fry, CEO of AFM.

The helpline is meant to make the ad­dic­tions sys­tem eas­ier for the pub­lic to understand and nav­i­gate, said Fry.

“We’re try­ing to cre­ate a solid flow through the sys­tem so peo­ple don’t face bar­ri­ers,” said Main Street Project Ex­ec­u­tive Di­rec­tor Lisa Goss. “Ac­cess and our client are our first pri­or­i­ties.”

This is one of sev­eral ad­di­tions to ad­dic­tions ser­vices in the prov­ince, Crothers said. All ser­vices will be eval­u­ated by the peo­ple who use them.

The hot­line num­ber is 1-855662-6605.

Meg CRane/FoR MeTRo

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