Po­lite­ness never goes out of style

Montreal Gazette - - OPINION -

I re­cently rode the métro from Côte-Vertu sta­tion to Mont-Royal. I ap­proached the ticket booth with money in hand and de­posited it in the ap­pro­pri­ate slot. The gen­tle­man (I use the term loosely) was tex­ting and, with­out look­ing up, grouched: “Whad­dayawant?”

If I hadn’t been so gob­s­macked, I would have said “ham­burger and fries.” In­stead, I thanked him, even though he was so rude. My friend fol­lowed and was given the silent treat­ment.

Maybe the STM should in­vest in per­son­al­ity devel­op­ment for its em­ploy­ees. I apol­o­gize to the many tourists who, I am sure, have been greeted in the same man­ner.

Some will say I am over­re­act­ing. But that is why our so­ci­ety is the way it is. Po­lite­ness should not be­come a lost art.

D. McCal­lum, Pier­re­fonds

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