Why West Is­land busi­nesses should jump aboard the dig­i­tal trans­for­ma­tion train

Montreal Times - - Tech -

TECH – pizze­ria and cor­ner store to large ur­ban re­tail chains and man­u­fac­tur­ers, ev­ery busi­ness is feel­ing the im­pact of tech­no­log­i­cal ad­vance­ment in a rad­i­cally chang­ing world.

Dig­i­tal trans­for­ma­tion is ush­er­ing in big changes to the modern work­place, forc­ing a to­tal re­think of how things get done. It’s not just about au­tomat­ing and sup­port­ing tra­di­tional pro­cesses; it’s about cre­at­ing whole new ways of com­mu­ni­cat­ing and col­lab­o­rat­ing, stor­ing and shar­ing data, and em­brac­ing and im­ple­ment­ing new tech­nolo­gies. From the lo­cal pizze­ria and cor­ner store to large ur­ban re­tail chains and man­u­fac­tur­ers, ev­ery busi­ness is feel­ing the im­pact of tech­no­log­i­cal ad­vance­ment in a rad­i­cally chang­ing world.

Dig­i­tal trans­for­ma­tion is ush­er­ing in big changes to the modern work­place, forc­ing a to­tal re­think of how things get done. It’s not just about au­tomat­ing and sup­port­ing tra­di­tional pro­cesses; it’s about cre­at­ing whole new ways of com­mu­ni­cat­ing and col­lab­o­rat­ing, stor­ing and shar­ing data, and em­brac­ing and im­ple­ment­ing new tech­nolo­gies.

Busi­nesses that don’t take the nec­es­sary steps to keep up are in dan­ger of los­ing out to those that have al­ready made the move.

Let’s face it, these days, if some­one can’t order lunch from their favourite place with one click on an app, they likely to go to some­where else that lets them do so -- and quickly.

With so much on the line, it’s im­por­tant to get started on a dig­i­tal trans­for­ma­tion jour­ney. But where do you start?

Hugues Bélanger, Strate­gic Part­ner­ships, Di­rec­tor at TELUS, of­fers his expertise and how TELUS, thanks to the power of its net­work, is ahead of the game. 1. Busi­nesses need a full-ser­vice wired and wire­less net­work.

Com­bin­ing the two into one so­lu­tion makes it pos­si­ble to pro­vide a fully re­silient so­lu­tion, with­out the bur­den of a sec­ond phys­i­cal con­nec­tion ob­so­lete, says Mr Be­langer. Sav­ing money and boost­ing ef­fi­ciency in a in a world where agility and cus­tomiza­tion are the name of the game is paramount for busi­nesses of all sizes.

2. Put your busi­ness in the cloud.

“Cloud-based ser­vices of­fer full se­cu­rity and con­nec­tiv­ity for just about ev­ery type of busi­ness,” says Be­langer. “It makes it pos­si­ble for smaller busi­nesses, in par­tic­u­lar, to stream­line the need for in-house servers and hard-tofind IT staff.”

An im­por­tant as­pect of cloud-based ap­pli­ca­tions is re­li­a­bil­ity. If you run your point-of-sales or ac­count­ing soft­ware from a cloud-based server, busi­nesses need to make sure they are al­ways con­nected to pre­vent costly down­time.

3. A fastest and re­li­able net­work is key

Since more and more ser­vices are de­liv­ered di­rectly from the cloud, it’s very im­por­tant to get ad­e­quate net­work speed so the per­for­mance of the cloud-based ap­pli­ca­tions are not im­pacted. It’s why so many Cana­dian busi­nesses are turn­ing to a new gen­er­a­tion of cloud-based net­work tech­nol­ogy for the so­lu­tion, known as SD-WAN (short for Soft­ware-De­fined Wide Area Net­work).

SD-WAN is much sim­pler than the tra­di­tional “huband-spoke” tech­nol­ogy and much eas­ier and less costly for busi­nesses to set up, main­tain and ex­pand.

TELUS is the first Cana­dian ser­vice provider to of­fer its own SD-WAN so­lu­tion into the mar­ket un­der the name TELUS Net­work as a Ser­vice, or TELUS NaaS. This model put the net­work in the cloud and keeps costs down by of­fer­ing a sub­scrip­tion-based ap­proach to scale.

“The net­work you op­er­ate on is the beat­ing heart of your busi­ness. It’s a ser­vice that is be­com­ing as in­stru­men­tal as hav­ing a good ac­coun­tant” says Bélanger.

By us­ing the proper tools, West Is­land busi­nesses will im­prove their bot­tom lines by re­duc­ing costs and in­ef­fi­cien­cies while grow­ing their mar­ket. It also al­lows for more cus­tomiza­tion, pro­vid­ing a more sat­is­fy­ing cus­tomer ex­pe­ri­ence.

So what are you wait­ing for? TELUS is here to help you har­ness in­no­va­tion and en­sure your busi­ness stays ahead of the com­pe­ti­tion now and for years to come.

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