Metrolinx to initiate ‘e-blast’ system
Construction of the Leaside portion of the Eglinton Crosstown LRT has been underway for approximately a year and a half. Traffic has been a nightmare, emergency road work has caused immense aggravation and allnight tunnelling has been more than disruptive to nearby residents.
The Eglinton Crosstown LRT is completely funded by the province, and Crosslinx (the construction contractor) has been given wide leeway in its operational approach to ensure that the project comes in on budget and on time. Although residents have shown extreme patience and understanding, there is a high level of frustration with Metrolinx regarding its lack of communication. Specifically, little to no warning of unplanned road closures and a dearth of updates regarding the duration of emergency work.
I suggested that Metrolinx officials offer residents the ability to sign up for “e-blast” updates using geographic parameters along the entire line so that residents would only get email updates for the areas that affect them.
Surprisingly, I was met with resistance to this idea. Excuses ranged from it not being technically possible to it being unnecessary. Obviously they have lost sight of the fact that government and its agencies should be serving the public and not the other way around.
I have since spoken to Metrolinx’s director of community relations and impressed upon him how impractical it is to ask people to visit the their website for updates before driving in the area. For many it would be a daily task. Fortunately, he agreed with my concerns, and it is my understanding that an e-blast system will be available before the end of May.