Metrolinx to ini­ti­ate ‘e-blast’ sys­tem

North Toronto Post - - News -

Con­struc­tion of the Lea­side por­tion of the Eglin­ton Crosstown LRT has been un­der­way for ap­prox­i­mately a year and a half. Traf­fic has been a night­mare, emer­gency road work has caused im­mense ag­gra­va­tion and all­night tun­nelling has been more than dis­rup­tive to nearby res­i­dents.

The Eglin­ton Crosstown LRT is com­pletely funded by the province, and Crosslinx (the con­struc­tion con­trac­tor) has been given wide lee­way in its op­er­a­tional ap­proach to en­sure that the project comes in on bud­get and on time. Al­though res­i­dents have shown ex­treme pa­tience and un­der­stand­ing, there is a high level of frus­tra­tion with Metrolinx re­gard­ing its lack of com­mu­ni­ca­tion. Specif­i­cally, lit­tle to no warn­ing of un­planned road clo­sures and a dearth of up­dates re­gard­ing the du­ra­tion of emer­gency work.

I sug­gested that Metrolinx of­fi­cials of­fer res­i­dents the abil­ity to sign up for “e-blast” up­dates us­ing geographic pa­ram­e­ters along the en­tire line so that res­i­dents would only get email up­dates for the ar­eas that af­fect them.

Sur­pris­ingly, I was met with re­sis­tance to this idea. Ex­cuses ranged from it not be­ing tech­ni­cally pos­si­ble to it be­ing un­nec­es­sary. Ob­vi­ously they have lost sight of the fact that gov­ern­ment and its agen­cies should be serv­ing the pub­lic and not the other way around.

I have since spo­ken to Metrolinx’s di­rec­tor of com­mu­nity re­la­tions and im­pressed upon him how im­prac­ti­cal it is to ask peo­ple to visit the their web­site for up­dates be­fore driv­ing in the area. For many it would be a daily task. For­tu­nately, he agreed with my con­cerns, and it is my un­der­stand­ing that an e-blast sys­tem will be avail­able be­fore the end of May.

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