Active listening in job interviews
During a job interview, a potential employer asks, “Can you take on more than one project at a time?” If your response is “Yes,” you may want to rethink that answer. According to Dynamic Listening: Interview Skills, a computer-based training module from Mindleaders in Columbus, Ohio, you should avoid one-word or one-sentence answers.
Be specific. And speak money language. A preferred answer to the question above might be “In gen- eral, depending upon the type and length of projects, I believe in efficiently handling more than one project at a time. This could save a company as much as 30 per cent.” Let’s check out the definition of active listening skills and learn more to help with your next interview. Just as everyday speaking is not the same as public speaking, listening is not the same as active listening. Active listening means two things: analysis of and response to the message being communicated. An active listener maintains eye contact and good posture with a slight lean toward the speaker. During the interview, the listener nods, smiles and takes notes. Beware, however, that a daydreamer or pseudo-listener can adopt these behaviours. So a listener’s physical response does not necessarily mean good listening skills are at work. Non-verbal communication, more than just a nod or smile, is important. Gestures, appearance, timing, voice responses, facial expressions, spatial distance – all affect how the speaker interprets the listener.
A major part of active listening is paraphrasing. It’s not the same as summarizing. A summary is a shortened version of the original message, focusing on the main point. To paraphrase means to restate the message in your own words. Active listeners take notes by paraphrasing or restating what the speaker said in their own words and summarizing main points. A good listener is not the same thing as a silent listener. Good listeners ask questions, even something like “Is this an accurate paraphrase of what you have said?” to let the speaker know that you understand the message being communicated.
Jay Bauder is the owner of www.jobs-in.com.