Rolling out the wel­come mat

Ottawa Business Journal - HR Update - - Integrating New Employees -

By Brenda McGuire

It is a well-known truth that a com­pany’s most valu­able as­sets are its em­ploy­ees. How­ever, hir­ing wisely is just one small step to ac­quir­ing – and keep­ing – great re­sources.

Re­tain­ing re­cently hired em­ploy­ees can be an even larger chal­lenge than find­ing the right can­di­date. It can cost up to six months’ salary to re­place an aver­age-level worker and up to 18 months’ salary to re­place a man­ager or spe­cial­ist, ac­cord­ing to pro­fes­sional stud­ies. This in­cludes the price of ad­ver­tis­ing the po­si­tion or hir­ing a re­cruiter, as well as the time man­agers must spend re­view­ing re­sumes, con­duct­ing in­ter­views, check­ing ref­er­ences and com­plet­ing the pa­per­work in­volved with hir­ing a new em­ployee.

Stud­ies have also shown that a newly hired em­ployee makes up their mind within the first 10 days about whether they plan to stay with a com­pany or start look­ing for a new job. As such, it is im­per­a­tive for a com­pany to make a great im­pres­sion start­ing from day one.

“On­board­ing” is the process a com­pany uses to pro­vide a new em­ployee with the in­for­ma­tion, knowl­edge, skills and tools they re­quire to quickly be­come an in­te­grated and ef­fec­tive part of the com­pany.

Suc­cess­ful on­board­ing helps the new em­ployee feel con­nected and com­mit­ted to the or­ga­ni­za­tion, get up to speed faster and per­form bet­ter. This re­sults in greater job sat­is­fac­tion, higher em­ployee re­ten­tion and bet­ter over­all suc­cess for the busi­ness.

While proper em­ployee on-board­ing can run the course of one day through to one year, the fol­low­ing tips will help an em­ployer get the em­ployee off to a great start the first day through first week.

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