Five min­utes with…

Corinne Charette, chief in­for­ma­tion of­fi­cer of the fed­eral gov­ern­ment

Ottawa Business Journal - Techopia - - Interview -

Corinne Charette has been chief in­for­ma­tion of­fi­cer of the gov­ern­ment of Canada since May of 2009, and is re­spon­si­ble for gov­ern­ment strate­gies and poli­cies for in­for­ma­tion tech­nol­ogy, in­for­ma­tion man­age­ment, se­cu­rity, pri­vacy and ac­cess to in­for­ma­tion.

But what’s she been up to since her ap­point­ment, and what’s hap­pen­ing in IT with the feds right now? Ottawa Tech­nol­ogy sat down with Ms. Charette to find out. Ottawa Tech­nol­ogy: What has been your fo­cus since com­ing into the job last year? Charette: The fo­cus that we’ve adopted over the last eight months, and what we’ll be work­ing on for the next three to five years, is to be much more ef­fi­cient and ju­di­cious in where and how we in­vest in the fed­eral gov­ern­ment. Our real chal­lenge is to en­sure we’re not do­ing the same thing over and over again in dif­fer­ent agen­cies and de­part­ments. So our fo­cus is an en­ter­prise ini­tia­tive, where we can make in­vest­ments once and then im­ple­ment them in other de­part­ments. Ottawa Tech­nol­ogy: How will you do that, ex­actly? And how will you achieve cost sav­ings? Charette: As an ex­am­ple, we’re try­ing to con­sol­i­date our in­vest­ments in HR maage­ment sys­tems and fi­nan­cial man­age­ment sys­tems, and we’re looking at all of the dif­fer­ent mech­a­nisms to stream­line and con­sol­i­date in­vest­ments into mod­ern sys­tems that will ser­vice more than one depart­ment when their needs are the same.

In terms of cost sav­ings, we’re in the process of work­ing on a num­ber of busi­ness cases. Be­cause busi­ness cases are cer­tainly im­por­tant, and we in­sist on hav­ing a busi­ness case be­fore launch­ing any new ini­tia­tive. And right now we’re at the strat­egy phase for iden­ti­fy­ing what’s the best way for­ward. Ottawa Tech­nol­ogy: How im­por­tant is Web 2.0 in the over­all IT strat­egy for the gov­ern­ment? Charette: It’s def­i­nitely part of our strat­egy, at this point. At the 2009 GTEC con­fer­ence, my pre­de­ces­sor an­nounced the “GCPEDIA,” which is ac­ces­si­ble from any gov­ern­ment desk­top, and that wiki has re­ally taken off – the num­ber of new users is cer­tainly over 200 per week, if not more. And this is meant to be ac­ces­si­ble to any pub­lic ser­vant across the coun­try. This is meant to be an um­brella wiki, but other de­part­ments have strong wikis as well – NRCAN is prob­a­bly the gold stan­dard right now.

And wikis are turn­ing into a very strong tool for the gov­ern­ment for knowl­edge re­ten­tion, which is a huge chal­lenge, be­cause we have some peo­ple with 20 to 30 years of ex­pe­ri­ence in a cer­tain field.

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.