Quality service at CSSSM
TheCentre de santé et de services sociaux de Memphremagog (CSSSM) has been certified for the quality of its services by Accreditation Canada, a non-profit and independent organization certified by the International Society for Quality Health Care. It provides an external examination process, directed by teams of experts, to evaluate and improve the services offered to the clientele of national and international health agencies. Almost 600 users and their families and more than 500 professionals, doctors and other personnel, contributed to the evaluation of the quality of the CSSSM’S services.
Proud to receive their certificate are (l. to r.) CSSSM president Jacques Juby, director of the Quality of Nursing Care, Lise St-pierre, hospital director Monique Corbeil, and nurse’s aide Sandra Dumas.