Cedec Presents Prac­ti­cal Work­shops In English For Lo­cal Busi­ness Own­ers

Stanstead Journal - - LENOXVILLE NEWS - Sher­brooke, Stanstead

Busi­nes­sown­ers are in­vited to take part in a two-part prac­ti­cal work­shop en­ti­tled “Un­der­stand Your Clients and Get More Busi­ness!” with Aaron Patella, a suc­cess­ful en­tre­pre­neur and author­ity in busi­ness plan­ning, be­ing of­fered by CEDEC Small Busi­ness Sup­port Net­work (SBSN) in Septem­ber, in Man­sonville and Stanstead re­spec­tively.

Jac­ques Hébert, CEDEC SBSN Pro­mo­tion and Aware­ness Agent, ex­plains that the two-part work­shop is de­signed to help small-busi­nesses in the re­gion achieve longterm suc­cess and prof­itabil­ity by be­com­ing more ‘cus­tomer fo­cused’. “This is a hands-on work­shop where en­trepreneurs will learn how to turn prospec­tive clients into loyal cus­tomers,” he ex­plains. “Part one will fo­cus on the cus­tomer ex­pe­ri­ence, and hon­ing par­tic­i­pants’ com­mu­ni­ca­tion skills. Part two will present real-life ex­am­ples and strate­gies that busi­ness own­ers can use to achieve their goals.”

In Stanstead, the twopart work­shop will be held on Tues­day, Septem­ber 11th and 18th from 5:45 p.m. to 8:45 p.m. In Man­sonville, it will take place on Septem­ber 12th and 19th from 5:45 p.m. to 8:45 p.m. Please call to re­serve and for more info about the cost of the work­shop for mem­bers of CEDEC SBSN and for non-mem­bers. The price in­cludes both ses­sions at ei­ther lo­ca­tion. Jac­ques Hébert at (819)578-7472 or toll-free at 1 (866) 5667228, or e-mail him at jac­ques.he­bert@cedec.ca

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