Safety first for Sher­brooke

Stanstead Journal - - LENOXVILLE NEWS - Vic­to­ria Vanier

The City of Sher­brooke is the first large city (over 100,000 res­i­dents) in Que­bec to have its 911 Emer­gency Cen­tre cer­ti­fied by the Que­bec min­istry of pub­lic se­cu­rity. This cer­ti­fi­ca­tion, which aims to op­ti­mise the ef­fi­ciency of the emer­gency in­ter­ven­tion chain, has al­lowed the man­age­ment to see that the cen­tre al­ready meets most of the re­quire­ments on all as­pects of man­age­ment and the qual­ity of ser­vice. There­fore, the cer­ti­fi­ca­tion process has be­come an im­prove­ment process and gives the team a chance to re­fine their work meth­ods.

In the let­ter that ac­com­pa­nied the cer­tifi­cate, Min­is­ter of Pub­lic Se­cu­rity, Stephane Berg­eron, com­mented: “This is an ef­fi­cient or­ga­ni­za­tion with the lat­est tech-

nol­ogy that re­lies on per­son­nel whose ex­per­tise has been proven many times. The de­vo­tion of th­ese in­ter­ven­ers and their involvement dur­ing the cer­ti­fi­ca­tion process was re­mark­able. I con­grat­u­late them for this cer­ti­fi­ca­tion that con­firms the ex­cel­lent ser­vice they pro­vide to the pop­u­la­tion.”

Last year, the em­ploy­ees at the cen­tre re­sponded to more than 157,000 ur­gent and non-ur­gent calls. As­signed to the ter­ri­tory of the City of Sher­brooke and the mu­nic­i­pal­i­ties of Lac-Brome and Bolton Ouest, a pop­u­la­tion of 165,000 is served.

This cer­ti­fi­ca­tion is in ef­fect for a pe­riod of two years; the 911 cen­tre’s team and the po­lice and fire de­part­ments it works with will con­tinue to main­tain and im­prove their pro­ce­dures to of­fer the best ser­vice pos­si­ble to their clients and to pre­pare to be cer­ti­fied again. – Passed away at Ma­gog Hospi­tal on De­cem­ber 24th, 2012. She is sur­vived by her lov­ing hus­band John R. Kimp­ton, her chil­dren the late John (San­dra), Bev (Grant), Wendy (Yvan), Cheryl (Don­nie), five grand­chil­dren, four great-grand­chil­dren, many other fam­ily mem­bers, friends and her brother Pa­trick Bron­son who has been a pa­tient at Pav­il­lon d’Ar­gyll for a num­ber of year. A burial will be held in June 2013.

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