Fourth Award for Wales Home
Recently recognized as the Residence of the Year, the Wales Home wins its fourth Award in 2013! The Résidence Wales Home is delighted to announce that they were selected as the honorable mention of the MSSS Prix d’Excellence award for “Initiative of safety and services category” (Guardian Angel Program). The program was designed to surpass basic standards for safety, quality of care and the optimization of autonomy for seniors through three (3) ambitious projects; the creation of a therapeutic garden, the complete modernization of its CHSLD including two (2) units for Alzheimer’s/cognitive dementias as well as the deployment of an advanced emergency call system, the first of its kind in Canada.
This prestigious award was presented at the annual MSSS Prix d’Excellence on Friday, November 15th, 2013 in Quebec City. This national award was awarded to the Wales Home by the Minister of Health, Dr. Réjean Hébert. The Wales Home was proud to be in the same category as the following finalists: Centre hospitalier universitaire Sainte-Justine, CSSS de Laval, CHU de Québec, and the Centre régional de réadaptation La RessourSe. Receiving the honorable mention award is quite an accomplishment for the Wales Home!
The Wales Home was awarded four (4) honorary prizes this year alone. In addition to the two awards received this week, the Wales was named overall winner at the Gala Reconnaissance Estrie 2013 and also received a certificate of merit from the McKnight’s Excellence in Technology Award in the category ‘’ Transition’’.
The Executive Director wishes to personally thank the Wales Home employees for ensuring that the Wales Home mission is more than just “words on paper” and thank the Board of Directors and volunteers for supporting the guardian angel program. In closing Piironen would like to give a special thanks to the private Foundations, the Wales Home Foundation and the community support; without them, the guardian angel project would not be made possible.
In a phone interview, Executive Director of the Wales Home, Brendalee Piironen, spoke about the facility’s emergency call system. “We call it a Real Time Location System and we are actually the first health care facility to use this system on the grounds outside,” she explained. The system consists of two wifi networks, one indoors and another outdoors. All the residents wear a bracelet that they can use to call for help, sending a text message to the facility’s caregivers and nurses who all have Ipods. The workers can then go on ‘mobile view’ to see the location of the resident. “I use the system myself when I need to find a resident, like a GPS tracking device,” said Ms. Piironen. With the award from the government comes a $5000 cheque. “We’d like to reinvest that money into risk management,” said the Executive Director who is planning to try an addition to the location system. The addition involves the use of special pads on beds and on wheelchairs that would alert workers if someone is trying to get up on their own. It also includes ‘exciters’ that would alert personnel when residents wander into areas of the facility that are off limits or wander off the grounds.
Wales Home Executive Director Brendalee Piironen with Health Minister Dr. Rejean Hebert at the MSSS Prix d’Excellence held in Quebec City on November 15th.