Bag­gage han­dler to be fired: air­line

SundayXtra - - NEWS CANADA I WORLD -

TORONTO — Air Canada is apol­o­giz­ing af­ter a video ap­par­ently show­ing a bag­gage han­dler drop­ping lug­gage from six me­tres off the ground hit so­cial me­dia.

The video, taken by a pas­sen­ger on board a plane and posted Thurs­day to YouTube, cap­tures a worker drop­ping bags from a board­ing gate to a lug­gage bin be­low.

Air Canada spokes­woman An­gela Mah says in an email the “to­tally un­ac­cept­able” in­ci­dent took place at Toronto’s Pear­son Air­port that day.

She says the ac­tions “clearly con­tra­vened” the air­line’s bag­gage-han­dling rules.

Mah says the air­line is try­ing to iden­tify the bag­gage han­dler and the per­son “will be ter­mi­nated pend­ing the out­come of our in­ves­ti­ga­tion.”

Mah added com­pany pro­ce­dures call for gat­e­checked lug­gage to be car­ried to planes by hand.

The video has stirred up a wide range of com­ments on YouTube and Twit­ter, with some people lam­bast­ing Air Canada and say­ing they won’t fly on the air­line again.

“And people won­der why no one likes Air Canada,” one per­son re­marked on YouTube, a video-shar­ing site.

“Air­Canada — Where we see your lug­gage take flight,” said a Twit­ter user.

“So this is why my sham­poo al­ways ends up all over my cloth­ing,” tweeted an­other.

— The Cana­dian Press

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