Chevrolet has arrived at Woodward Motors, Bay Roberts
The excitement has been growing at Woodward Motors ever since the Bay Roberts auto dealership learned last November that they would soon become a Chevrolet Dealer.
Wade Clarke, General Manager of Woodward Motors, Bay Roberts says anticipation of the arrival of the award winning Chevrolet models has been growing ever since.
"A lot of customers have been inquiring about what is happening here and all our staff are excited about the move," Clarke says.
"Customers, who have grown accustomed to seeing Buick and GMC products here, can't believe we now have Chevrolets on our lot," the general manager pointed out. "In addition to Buick and GMC, we have been given the Chevrolet brand," Clarke says adding, "this is a real positive step forward for Woodward Motors."
Describing the move as a "win-win for the area and for Woodward Motors,” Clarke explains, "that customers in the market for a Chevrolet vehicle will no longer have to go outside the area to find a dealership."
He said their regular customers, as well as new customers, have been noticing the transition ever since Chevrolet product began arriving on the lot about three months ago.
"The awareness and anticipation among customers has snowballed over the last three months," he says.
In addition to seeing an increased number of customers in the market for our new vehicles, we have also observed an increased number of service customers who currently own Chevrolet vehicles coming to our dealership for service.
Since the Woodward Group of Companies purchased the General Motors franchise in 1992, Woodard Motors has experienced consistent growth. In the 18 years they have been operating in Bay Roberts, Woodward's annual new and used vehicle sales have almost doubled. As part of the Woodward Auto Group, Woodward Motors enjoys being part on one of the largest auto groups in the province.
Wade Clarke attributes the success of the dealership to the commitment and hard work of their employees.
"We have a great staff who are focused on customer service," he said.
In addition to General Motors vehicle brands, Buick and GMC and now Chevrolet, Woodward Motors also offers a large selection of late model used vehicles to the motoring public.
But it doesn't end there. The backbone of any automobile dealership is the parts and service departments. With thousands of customers driving new and used vehicles from Woodward Motors, being able to service and look after these customers in a professional and efficient manner is critical to keeping their customers satisfied, not only with their vehicle but also with the service provided by Woodward Motors.
The addition of the Chevrolet brand is just the latest develop- ment in the ongoing and continuous growth of Woodward Motors.
A decade ago ( 2000) the Woodward Motors facility next to the Beaver Plaza in Bay Roberts underwent a major renovation, bringing it in line with General Motors Image Program. The program required the facility to be redesigned to meet General Motors specifications. Those standards were designed to put customer service and satisfaction first. Woodward Motors is proud to have been one of the first General Motors dealers in the province to have redesigned its facility to meet those standards.
Last year Woodward Motors added more service bays to better serve their growing customer base.
"Our success to date requires us to be constantly looking for ways to improve the service we offer our customers - this is the only way we will continue to grow and move forward," Clarke says.
Woodward Motors sees a lot of positive signs for the future of General Motors products and for the future of the Trinity and Conception Bay areas.
With the Vale Inco development underway in Long Harbour and the Hebron oil project coming on stream, the next eight to 10 years should be a very good period of growth for this region, Clarke predicts.
Because Bay Roberts already has a lot of amenities and is the largest town between Long Harbour and St. John's, he believes Bay Roberts and the surrounding communities will see a lot of positive spin-off from these mega projects.
"Over the next five to 10 years, we'll be able to grow and expand our business and we're certainly looking forward to that," he concludes.
SALES TEAM: Whether you’re looking for a new or used model, the friendly and knowledgeable sales team at Woodward Motors, Bay Roberts can put you behind the wheel of the vehicle of your dreams. Shown from left are: Scott Deering, Boyd Barrett, Mel Andrews & Paul Noseworthy.
2010 CAMARO 2SS COUPE
PARTS & SERVICE DEPARTMENTS: The professional and efficient staff who keep things running smoothly in the parts and service departments of Woodward Motors, Bay Roberts are from left: Ken Gregory and Brad Jones, Parts: Trevor Coombs, Parts Manager; Gary Jewer, Service; Debbie Power, Service Manager; Eileen Ryan and Vida Laundry, Service.