Changes to Carbonear curbside collection for 2015
Since curbside recycling began in 2012, there have been a few complaints from Carbonear residents about their blue bag recyclables not getting picked up.
However, The Compass recently received a letter from Phyllis Deering, who was frustrated about her recyclables being left at the curb without getting picked up (see A4).
To shine some light on the situation, we reached out to the town for some clarification, and what the next step is with garbage and recycling pick up for 2015.
Lynch’s Trucking Enterprises has been the contractor picking up the blue bags since the service began, but there are some changes coming in the new year.
The company’s contract concluded Dec. 31, and Eastern Waste Management has received the new recylcing contract starting in 2015.
Town administrator Cynthia Davis admits the town has heard some complaints from residents over the past few ye a r s , b u t e a c h o n e h a d b een addressed.
“There was a resident that express concerns within the past couple of weeks that their recyclables were not picked up,” Davis said. “The municipal enforcement officer discussed the issue… and the contractor was contacted. Even though they were not collected on Monday, the contractor picked up the bags on Friday when he was back in Carbonear for Area 2.”
In the letter from Deering, she said she was informed her recyclables would be picked up that day. It didn’t happen, and for five days, they remained on the curb.
“I understand that when the contractor went to the property the bags that were placed for collection were picked up,” Davis explained.
But what are some of the reasons given why recyclables could be missed?
Anytime a pick up is missed, it is investigated by the municipal enforcement officer.
Davis explained that from time-totime, a house could be overlooked. Although it’s a rare occurrence, it has happened.
“The collectors are human and for whatever reason may be distracted and miss someone’s garbage or recyclables. We apologize for this and will do our best to rectify the problem,” Davis said.
Another potential reason is that not all the items in the blue bags are recyclable, or not sorted correctly. The collectors will place a sticker on the bag to inform the resident if this is the case.
Thirdly, recyclables are only picked up every second week. It’s possible the week the recyclables were placed out was not a recycling pick up week.
The opposite has also been said to happen. The resident is late placing their recyclables at the curb, and the collectors have already went by.
“The new collector has GPS trackers on the collection vehicles which identifies the time and the location of a vehicle,” Davis explained.
Residents are still encouraged to call the town about any concerns regarding collection.
“We expect that there will be a learning curv’ when the new contractor starts,” said Davis. “We hope people will be patient while the new collectors get familiar with the town and the collection route.”
The Compass attempted to reach out to Deering to find out how she feels about the responses and changes, but did not receive a response.
Starting Jan. 5, garbage collection will be handled for the entire town on Mondays. Previously, half was collected Monday, and the other half on Friday.
The first collection will be for both garbage and recyclables.
A notice sent to each home last week said all bags should be placed by the curb or in garbage boxes by 8 a.m.
A schedule that includes holidays and bulk garbage collection will be mailed out by Eastern Waste Management in the near future.
BAG IT UP — Members of the Bay Roberts Volunteer Fire Department were on hand at Powell’s Supermarket in Bay Roberts on Dec. 22 to help bag groceries for customers. They were there to support the store’s fundraising effort to provide the department with at least one Self-Contained Breathing Apparatus. Powell’s are selling tickets on a pair of gift baskets to raise the money. Here, assistant chief Doug Mercer (left) and firefighter Shane Franey load one customer’s groceries into a cart.